@lexruggiero: Picture this, you’ve been seeing a client for years & she comes in for her appointment this time, you make her wait 20 minutes without warning her (you are now running 29 minutes late for a new guest coming in after her) you don’t consult with her about how her services went last time you’re running late so you apply her color sloppy and it’s uneven you rush the shampoo she was looking forward to You don’t take the time to finish her style off perfectly Or remove the color stains from her hairline Or rebook her Perfect you save time and now you can consult with your next client and really give them the great thorough experience they are looking for! But guess what? As much as that regular loved you as a person, she is spending her money on your service and even if she doesn’t leave you this time, her ears and eyes are open to someone new. EVERY service needs to feel like the first service or you will lose those people. #hairtok #hairstylistadvice

LexRuggiero

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Saturday 22 October 2022 13:51:31 GMT