Ollie Rose 🍉
Region: US
Wednesday 12 April 2023 00:30:31 GMT
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Alyssa Caldwell :
Why can’t they just wait until you send in the broken one to send a new one. Why does any money need to be involved?
2023-04-12 00:37:03
240
Kaitlyn :
Hi I used to work for GE Escalations. Please please call GE Appliances and and ask for a consumer relations rep, they will be able to help
2023-04-12 00:48:57
198
Martha :
Kitchen aide is the best idk if they have an ice machine but they replaced my $800 mixer with no info other than I called and said it broke in a week
2023-04-12 00:38:57
19
Laura :
Most places just wait until they receive the broke one and then send a new one or repair the broke one.
2023-04-12 00:48:48
15
Pixnyxia :
well I know what brand NOT to buy now.
2023-04-12 00:36:57
29
ash_leigh_rose🥀 :
They send a refurbished one, not a new one as well. I got upset and spoke with multiple people to get a brand new one.
2023-04-12 13:56:29
2
Jen :
But also why can’t they just say they won’t ship the replacement u til they get your broken one? There shouldn’t need to be $!
2023-04-12 00:39:38
33
Trinas☀️Treehouse :
You need the 300 dollar hold not them.
2023-04-12 00:44:45
51
🖤Melyssa Marie🖤 :
My Mr. Coffee 3-1 broke and they sent me a new one and told me to keep the old one or turn it in if I wanted lol
2023-04-12 02:14:52
1
Rochelle Simpson :
SAME THING WITH MY WHIRLPOOL WASHER!
2023-04-12 00:51:12
1
Shauna Fulford :
Instapot would never. Told them my air fryer kept shutting off they sent me a new one and let me keep the old one. 😅
2023-04-12 00:48:01
37
Korinne :
I would be purchasing a new one. And then putting the broken one in the box and returning because it’s broken. These companies are wild 🙄
2023-04-12 13:36:08
4
Brittany :
Even iRobot sent me out new vacuum before I sent mine back with out “holding” it’s worth. That’s some bs.
2023-04-12 00:38:02
2
Jess XO 💜 :
this is insane 😳😳 it's crazy that they won't just freaking send you a new one.
2023-04-12 00:44:04
1
Kimi H :
I have a GE window ac and their warranty system sucks!
2023-04-12 00:38:36
1
Southern Sage :
So when this happened to mine, my husband said that we would give them bad reviews and if our house burn down the reliable bqm new machine
2023-04-12 00:57:19
1
kiki :
start mentioning them by tagging them on ALL SOCIAL
2023-04-12 02:12:48
1
Kelsey Ann :
on Amazon I just exchanged a toy that was broken that my sister sent as a gift, they sent a new one immediately and I had 30 days to return the other1
2023-04-12 00:40:28
5
Imperfectly_Perfect :
Breville did me like that with my juicer.
2026-05-09 06:58:44
0
Crystal Eldridge :
Why can’t they send you a prepaid label that you can put on a box? It’s not that hard
2023-04-12 20:29:21
0
Ashleigh Duplex Gree :
buy a new one... put broken one in box and return it
2023-04-12 01:24:21
3
🦋KatiePie🦋 :
@geappliances make this right! Come ON!!
2023-04-12 00:45:03
33
brittanyshae59 :
@geappliances that’s ridiculous
2023-04-12 01:15:55
2
TaylorYoungTY :
can I ask about the email profile pic....when is it from?
2023-04-12 01:18:32
2
Breanna Norris :
Tineco customer service is just as bad.. only refurbished units get sent back to the customer if you do a warranty. I now have a $400 wet vac….
2023-04-12 19:22:36
0
Btmom26 :
Can you return/exchange it at target as a damage? 😬 I’m fully invested at this point.
2023-04-12 01:01:18
5
Amanda Drost :
Amazon doesn't do that! they send a new one once you ship the broken one back.
2023-04-12 00:47:19
3
Ashley :
Not everyone had a credit card…. They should just wait until they get the old one before they ship the new one.
2023-04-12 00:59:34
3
Kat Bushd :
I would understand the hold if they were sending a machine 1st. Since they aren’t sending the new machine out until they get the old, what’s it for?
2023-04-12 00:48:40
3
Carmen Galeana :
@geappliances really?! How is this real?!
2023-04-12 01:03:31
2
user4686405039961 :
They do this until you are past the year 🙄
2023-04-12 05:36:59
2
Caitee Bell :
@geappliances seriously. this is crap
2023-04-12 00:56:18
1
AllegedlyByNicci 🔎🖤 :
That is how any replacement warranties works typically. The hold is to ensure they are covered incase the old machine doesn’t return to them.
2023-04-13 04:17:02
1
Allison M. :
Yeah we went through all that with ours. we got the replacement it didn’t work and they literally ghosted us.
2023-04-12 04:01:57
1
Courtenay Austin 🇨🇦 :
Wtf that’s some ridiculous BS
2023-04-12 00:39:22
1
🌻Jani🌻 :
@geappliances step up your game
2023-04-12 04:27:29
0
Amanda :
Worse case file a grievance with the BBB. I swear that they will change that tune asap if you go that route
2023-04-12 14:44:03
0
Mars Leigh 🎱 :
That feels like they are doing that so when it gets to them they say they didn’t get it or something then ur out 300 dollars, super sketchy
2023-04-12 14:17:57
0
Lindsey :
Or they could just wait to receive the defective product and then ship out the new one. They really suck for this. Def not buying one now.
2023-04-12 13:37:14
0
Lisa :
Do phones charge a hold if you send them in to be repaired? Because that makes a little sense. This is just insanely complicated. you deserve better
2023-04-12 11:52:08
0
Moni :
Why on earth can’t the do an exchange where you send them the broken machine then once they get it they send you the new one
2023-04-12 11:36:04
0
Valerie G :
So why don’t they not ship a new one before they receive the broken one?
2023-04-12 04:22:31
0
Justine :
I loved it, but I had to clean it every 3-4 days otherwise I would find Nats in the bottom of the tank. Absolutely never again
2023-04-12 03:51:58
0
sadiegirl1005 :
wtf normally places will have you send it then when they receive it send you a new one
2023-04-12 20:56:48
0
sllp :
they sound terrible
2023-04-12 21:58:44
0
📚liberty📚|🎂🦋🌽 :
I’ve heard if you say “I’ve read the fine print and I’m entitled to an immediate replacement” usually it’ll work. Idk worth a try
2023-04-13 03:21:00
0
Crazy Life Of Ash :
Literally dealing with the same thing!! I just got mine in oct and now it’s a huge paperweight taking up counter space
2023-04-13 04:12:57
0
Haunt Bros Podcast :
@geappliances fix this shit
2023-04-13 06:36:14
0
Haunt Bros Podcast :
They can send u a label and get the machine and send u a new once once they receive the broken one they being stupid
2023-04-13 06:36:40
0
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