Have a purse that my wife used 7 times. Stitching on crossbody came undone by 4 strands.. They told us it’s out of warranty (2021) and it would be $175 to fix, or a 15% discount on a new purse.
2025-02-10 20:33:30
0
🪼🫧jelly🫧🪼 :
I brought my bag in to be looked at and repair was never offered to me. They just said that sucks, sorry it’s stained. Good luck.
2023-05-01 22:49:49
24
Mandi_Prov :
Coach used to fix anything for no charge, just $20 shipping. Even wear and tear. A shame that doesn’t still apply.
2023-06-29 19:58:42
211
Kayy_🦋 :
I bought a bag at the MK outlet- strap broke.. could I bring that in to be fixed??
2024-09-07 05:08:53
0
Adrian age :
is coach a luxury brand
2023-05-09 20:09:12
4
Kendra M. Jones :
I’m still in warranty and I was told that it cannot be fixed. The straps leather is peeling and it is starting to fray.
2024-10-12 12:32:32
0
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