@chris_mf_craig: Replying to @josh07200 if the shop has appointments there is a good reason, but it should be communicated better in many cases. 😀😀😀 #chrismfcraig #automotive #weowebetter #servicewriter #lubetech

Chris_MF_Craig
Chris_MF_Craig
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Region: US
Monday 04 September 2023 20:44:32 GMT
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calvinbowman0
Calvin Bowman205 :
Why not just make the appointment for the day you can look at it
2023-09-05 00:03:28
4
jaredkoslow
Jared Koslow :
Can you talk about emergency vacation issue customers? I almost had to do that over a 1k miles from home.
2023-09-04 22:35:59
4
drew_thehvacguy
FrontlineDecoy :
that seems like getting on a waitlist....not getting an appointment.
2023-09-05 00:34:11
3
genius78461
Genius :
Waiters gonna wait.
2023-09-20 02:35:03
2
joshuagerrior691
joshuagerrior691 :
Walk in and say you're a "waiter". They get you in right away.
2023-09-06 12:17:19
2
conradbefus
Conrad Befus :
What I don't understand is if your que is a week long just book customers further out, que shouldn't be more than a day or 2 IMO
2023-09-04 22:23:08
2
arkiemarine
Roy Watkins :
when making appt, SA gets all the particulars from customer, then slots into tech schedule
2023-09-04 20:56:51
2
junebugjr388
junebugjr388 :
Do this one: Client did not purchase here, does not maintain here, book appointment in 4 months.😁
2023-09-04 20:53:57
2
1flemt
1flemt :
if they can't work on the car for a week they should change the date of the appt.
2023-09-19 13:25:40
1
pozidonzl1
PozidonZL1 :
Dealers charging a fee these days to get priority on back ordered parts. Why can’t we charge a fee for service priority 🤷‍♂️hmmm
2023-09-06 22:54:49
1
sempresolus
Sempresolus :
you forgot....VIP sales xD car and managers friends sisters cousins uncle removed twice. lol
2023-09-06 03:39:14
1
unholyswan
UnholySwan :
As an appointment, the vehicle should be in at the appointment time. This is why i wont use dealerships.
2023-09-06 03:11:41
1
jagjeff66
Jagjeff66 :
An appointment gets you in the lineup and nothing else.Welcome to the new reality of not enough mechanics
2023-09-06 00:41:11
1
jimmytenfingers
Seamus :
What is the customer to do for a vehicle while they sit on it for however long it takes to actually look at the vehicle, let alone work on it?
2023-09-05 20:00:03
1
jpw_805
James White :
If you're that many weeks out couldn't you write up the car let the customer take it home and then call him the day before to drop off?
2023-09-04 23:13:27
1
fringeminority75
Fringe Minority :
if you have an appt the only time a vehicle should sit for a week is waiting for parts. Better get the loaner out.
2023-09-04 22:47:28
1
timdawson0
Tim Dawson :
If my car is still drivable. Just tell me when to bring it in. No point in it sitting there when I could be driving it.
2023-09-04 22:20:24
1
mediocremechanic
mediocremechanic :
I wish so much that people could understand this. I try to explain it, and it makes the situation worse because they refuse to understand.
2023-09-04 21:57:42
1
cjosh36
cjosh36 :
what about not accepting appointments if you don't have the capacity to see the car same day or first thing next day.
2023-09-04 21:14:39
1
johnhunter5180
John Hunter :
it's just stupid to not honor an agreement
2023-09-04 21:10:59
1
jondvorak1
Jon Dvorak :
dammit please block me pal , you are crazy
2023-09-04 20:58:16
1
madathlon
Mark Silva :
I had an transmission shop work this was. sadly my 1 week wait turned into 6. and then 10. I sued after the repair for ever car payment I was unable..
2023-09-04 20:56:58
1
hunterjonnjonzz
HunterJonnJonzz :
if I drive in, and then you tell me, that's on you. if you call anytime before that day, and tell me, it hours before, it's not horrible. problem
2023-10-31 01:48:58
0
paragod_ed
paragod_ed :
The problem ends up being people rely on their vehicles for work kids to school ect so make appt around them and no way to get around.
2023-09-28 19:07:06
0
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