@oligopro: NOT having clients sign off on your cancellation and no show policy. Clients do not read the follow up text or confirmation email or your website or IG. Instead be sure to create a google form or jot form where they sign and agree to your policies before they come in. If you offer online booking they would electronically sign at the end of the booking process #hairstylist #haircolorist #haireducation #hairdresser #salonbusiness