@natepetroski: Replying to @shaggs5150 poor customer service does require the customer to escalate communication methods. After 25 calls of being professional and polite i got nowhere. #lowes #narrowayhomestead #homesteadtoktok #offgridlife #customerservice #customers #lowesdobetter

Nate Petroski
Nate Petroski
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Region: US
Wednesday 15 November 2023 17:32:11 GMT
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glenndunleavy0
glenn dunleavy :
You are a great person and respect for your patience
2023-11-15 18:36:15
48
insomniac7769
Matt A :
I recently switched to Home Depot… I’m not sold yet but customer service is definitely better
2023-11-15 19:19:17
17
pplsukk
Here4the🥞 :
Customer service person here (different company) thank you! Your a good person 🥹
2023-11-15 22:31:26
1
goat_herding
Tom :
The last few project, lowes and H.D have been more trouble than they’re worth with all the return trips.
2023-11-15 17:43:21
30
blackstaff72
Andrew Vincent Day :
opinions on menards?
2023-11-16 04:23:29
3
jayeddings95
Jay Eddings :
Hey Nate I bought beard oil and butter. It’s smells amazing! The butter is kinda grainy, is that normal?
2023-11-15 18:30:08
5
cooperwillis4
Cooper Willis :
Nate, do you find much time to play video games anymore? Where is the gaming set up going to be in the living quarters?
2023-11-15 19:44:59
5
topdawg699
Ben Riley957 :
Same problem with my appliances on being delivered, I’ll use someone else besides Lowe’s
2023-11-15 17:53:17
4
gardengirl1229
Stacy Forest :
Having exact same issue with Home Depot regarding $2500 worth of doors I ordered a month ago. 😫
2023-11-16 02:01:17
1
blacklabsmattertoo
Riley The Labrador :
Escalating it to a district manager or RVP usually solves the problem in a single call.
2023-11-21 23:49:26
3
emilyr4879
EmilyR4879 :
They did the same thing to me. I paid for express shipping and it took a week and even then it was missing parts 😳
2023-11-16 03:39:06
3
epic_tire_rolling
Epic Tires :
Worked in CS for a long time. Didn’t work on me, but the ones who yelled always got what they wanted. It’s disappointing.
2023-11-16 01:38:28
4
elizab_76
Eliza :
The biggest reason we’re excited to move back to the Midwest next month…Menards 100/10 every single dang time
2023-11-15 22:43:33
2
kismet.momma
Kristi :
I appreciate the honesty, its hard working with these bigger companies but its often neccessary. Glad your progressing on the homestead
2023-11-15 20:16:37
2
katykatk
kilbornj :
You’re a good man Nate! 😊
2023-11-16 01:13:26
1
stinky_wynky
stinky_wynky🇨🇦 :
I wish you were my dad
2023-11-15 17:36:55
2
cangoods4you
Mackie#thebomb :
i prefer home Depot but it's a farther drive than Lowe's. home Depot has better prices and more selection
2023-11-17 18:17:18
1
happytoparticipate
EricGeezee :
I concur yelling is never the answer when interacting with customer service. Yet I have made that mistake darn.
2023-11-17 14:08:13
1
awesomesaucesigma1
Mr Awesome Sauce :
love your content
2023-11-17 08:49:07
0
whosblazin
Tyler :
Nate your a real one for your outlook on customer service. not many people see it like that
2023-11-17 14:19:21
0
totally_not_tommyy
it’s not tommy :
working in costumer service i put active effort into rewarding costumers who are nice to me
2024-01-13 03:06:06
0
ryuujizla
RyuujiZla Takasu :
I don't have that patience and envy that.
2023-11-18 06:55:58
0
scarecrow_harleydavidson
Scarecrow Harley-Davidson :
worked retail for many years only ever went off on someone and of course it was a Lowe's manager 😂
2023-11-22 17:41:28
0
makeme964
M D :
Lowe’s in my area seems to be putting effort into being unhelpful. I don’t understand the incompetence
2023-11-19 00:45:35
0
chriscurtis835
chriscurtis835 :
It happens more than they want people to know
2023-11-16 14:02:19
0
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