MechanicLink
Region: US
Saturday 16 December 2023 18:02:55 GMT
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mfrbarrett :
History and trust matter too. Pete says it's more, it's more, but Pete always does good work, never cheats, and fixes his very rare mistakes for ...
2023-12-16 18:16:59
12
Perry :
I told the shop I want OEM factory struts. They installed OEM aftermarket said it’s the same price and quality. I was not happy.
2023-12-17 12:23:34
2
Nathan Seeley972 :
My experience with the shop I go to is "hey your bill is actually $450" "I don't have that" "I spoke to the manager, we can still do the $400"
2023-12-16 21:40:59
1
UndeadAnything :
In that second case I call them right away to get approval or at least to inform them of what’s going on.
2023-12-17 01:19:03
1
Ian Carter :
if you misquote, gotta eat the difference is my opinion. but also for the calipers... you didn't check those as part of the inspection?
2023-12-19 23:45:36
1
Joel Sutherland :
And a happy customer is a repeat customer
2023-12-20 11:35:47
1
Daddy Llama 🦙 :
Worst car you ever dealt with?
2023-12-16 18:48:43
1
Jess Demish :
we had a hino 5 ton go in for breaks, and they quoated us like 5 or 6 k or something. and when we got it back it was only like 4200
2023-12-16 23:00:00
1
Chris_MF_Craig :
All really good and well said information
2023-12-20 17:39:45
1
Christopher Hockenberry :
I would think most shops would do some discount if the parts are cheaper and have the cushion to eat some if the parts are more expensive
2023-12-16 19:46:28
1
DaddyXlord. :
what if the qote was 400 buts its the motor
2023-12-18 01:40:03
1
LeeR_2020 :
blindsiding the customer is never ok. cross-referencing the OE part number is always the solution.
2023-12-28 23:47:21
1
frytech :
That $450 is all I know...
2023-12-31 02:40:23
1
Sean :
both situations it's a wash You just don't tell the customer. You gave him a quote 400 bucks that's what they agreed to pay. The occasional positive covers the occasional negative
2023-12-16 20:23:23
1
Kevin :
Option 2 but tell them the parts ended up being more but we’re gonna honor the original quote. Builds trust
2023-12-17 04:56:10
1
robmcenery1 :
I had a dealer shop charge me $110 for factory molded trans cooler hoses on a 99 Grand Voyager and install generic trans hose for a fraction of cost.
2023-12-16 21:01:49
1
HDM Automotive LLC :
Happen specially on over the phone quotes. Customer lie about there vehicles model number or yr all the time. Then get upset when price changes
2023-12-16 18:15:44
1
Adam :
most shops if listing 2 sizes and not sure order both, quote for higher one.
2023-12-18 02:23:51
0
devildoc719 :
most shop does a 40%mark up on parts that why the shop eat the price there still making a profit
2023-12-17 16:48:10
0
That guy :
truth 💯
2023-12-17 22:05:10
0
_unknown_3804 :
my mechanic calls me with every change. good or bad. he does all my cars. have my friends going there now. good shops are hard to find
2023-12-17 20:37:38
0
Stan :
every quote I have seen has a statement at the bottom that says quotes are subject to change.
2023-12-17 18:31:58
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501stBronco :
dropped a atv off for a carb job. he did it, didn't work, tried again and tried to charge twice for it
2023-12-17 07:31:35
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N :
I don’t think I’ve seen Chris do an old lady impression that well
2023-12-17 13:00:28
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Robert Stonebarger :
What about shops that give you a quote for services, you pay and pick up and then find out they didn’t do what the work but did other work instead
2023-12-17 11:19:51
0
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