@missclairebenjamin: 🚨 Handling brutal feedback 👇 🧠 Giving constructive feedback is a skill and unfortunately not everyone who is required to give feedback is skilled. This means sometimes we may find ourselves on the receiving end of pretty bad feedback 😳 ▶️ When this happens our instinctive reaction will be to defend ourselves and push back. This is a completely natural and understandable response. 🚫 I would also recommend avoiding responding in this way so that YOU stay in control of the conversation. So how do you do that: 1️⃣ Stay calm and take a deep breath 2️⃣ Politely interrupt by saying “[NAME] can I pause you for a second” 3️⃣ Let them know you’re keen to receive their feedback AND then teach them how you need to receive feedback! This could sound like: “I really want to hear this feedback. I’m also noticing I’m feeling overwhelmed and defensive. Can we focus on [INSERT] as I’m struggling to take all this in” 4️⃣ Ask them to give you some specific examples so you can try to make sense of what they’re saying. 🔥We can learn a lot from constructive respectful feedback and be crushed by unconstructive inconsiderate feedback. Be careful how much you absorb from the latter. You’ve got this 💪 #worktips #leadershipdevelopment #communicationskills #corporatelife #emotionalintelligence #difficultconversations #difficultpeople #managingpeople #feedback #assertivecommunication

Claire | Work people tips
Claire | Work people tips
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Region: GB
Tuesday 09 January 2024 20:53:21 GMT
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bronze.bird
bronze.bird 🇨🇦 :
“Sorry I’m late”. Definitely a manager.
2024-01-09 21:14:14
737
annnnngggggggggggg
user8433361712799 :
Does the manager have the capacity to breakdown and deliver in an alternate way? Is that their responsibility? Seems like a lot of work.
2024-01-10 04:03:48
47
mjpooson
Millie Jane 🪐 :
Would crying be a good way to handle this ?
2024-01-15 21:54:46
23
gingermongo
✨Amy✨ :
What about when you receive negative feedback with no evidence, or nitpicky? I’m so disheartened :(
2024-01-09 23:00:13
15
missclairebenjamin
Claire | Work people tips :
We can learn a lot from constructive feedback and be crushed by inconsiderate feedback. Be careful how much you absorb from the latter 🙂
2024-01-09 20:55:42
88
hedgebandit
Jacqueline Willis :
It's when they shut up when they can't give you specific examples.
2024-01-10 18:09:01
2
stephsmirnov
Stephanie Sage :
Excellent coaching!
2024-01-10 13:20:16
1
raomenn
RAOMEN - Cosplays🖤 :
I got told I’m going to give the business a bad name. (I booked an appointment wrong.)
2024-01-10 11:34:06
4
luvlife...7
🤍🤍🤍🤍leonzzzzz🤍🤍🤍🤍🤍🤍 :
our yells at us and then tells us it's our fault ppl quit but those ppl said they can't take her feedback is abusive... idk how much I can take it
2024-04-19 03:24:53
1
so3373
marshmellow33 :
Where is your accent from? I love it
2024-02-09 12:49:59
1
kiwisupergirl
Me :
Wow - great way to handle it (I'd be devastated with that feedback too
2024-01-10 07:00:42
6
hemizeni
Hemi ヘミゼニ :
it's impossible 💀 because when you said pause and you already interrupted them so they don't care
2025-10-27 17:01:41
0
ukbritelite
Harry Mack :
This is exactly what happened to me after I returned from leave. They had nothing but negative feedback for me on my first day back. I asked "anything positive whilst I was away" they said "no" 😳
2024-01-10 11:12:13
3
missclairebenjamin
Claire | Work people tips :
Have you ever received inconsiderate, unconstructive feedback? Let’s talk about it in the comments ✨
2024-01-09 20:54:22
4
havecamerawillsnap
Ali :
The manager needs to figure out better delivery. Employee is right to be defensive if there are no examples given and it's just a list of issues.
2024-01-10 07:18:26
17
oxman19803
oxman19803 :
As soon as that West Country accent started I’d lose all respect for any manager
2024-01-16 16:52:48
1
charliethebusiness
Charlie :
How about you grow a pair and take it hard?
2024-01-11 09:39:38
0
dirkdiggler.1997
DirkDiggler.1997 :
Your body language “lacked gravitas”!??…..Jesus, how much is she being paid? 😆
2024-01-11 11:17:15
0
alexiou042
AlexX :
but why you have to sugar coat everythinh now?if you suck you mean you are bad and your work is bad. Why you have to be so gentle these days. if somebody would have told be my work was bad I would lik
2024-01-12 09:23:07
2
mscdmgxrcls
mscdmgxrcls :
as a person who assumed a management position a couple of months ago, I've got to say your content has been helping me shape respectful and clear communication tremendously, thank you so much ❤️
2024-01-09 23:17:17
110
whatilove___
Whatilove :
I’d be like…. “what’s gravitas?” 😩😂😂😂😂
2024-01-10 22:31:46
93
iceyone444
Oh no…. Anyway 🇦🇺🦘🐨 🏳️‍🌈 :
I thank them for the feedback and then say “ill give it the due care and attention it deserves”…
2024-01-11 21:14:31
19
georgiamae1990
Georgia :
it's the way the manger deliveries the negative sadly managers don't get this it drives me mad
2024-01-09 21:01:27
14
g_star_684
GStar :
I had a boss like this… she was sacked the week before Christmas
2024-01-09 22:00:01
9
mssadventure
Angie :
Maybe start with some positive comments, then suggest areas for improvement. The manager has started very negatively
2024-01-10 11:35:47
6
padesk_tree
padesk_tree :
I love your videos but this one is unrealistic. That manager probably has lots of other areas to focus on that needs her prioritisation. :)
2024-01-09 21:01:42
6
melissasherlin02
melissasherlin02 :
I recommend looking for another position where you’re appreciated
2024-01-09 21:05:22
4
stephzesteph
StephZeSteph :
I wish I saw this 18 months ago. Your tips are very pertinent. Thank you
2024-01-09 21:53:11
4
tickogel
CrySolly :
Haha sometimes this is how I want feedback
2024-01-11 03:24:42
3
mph5812
Mph5812 :
Asking for and giving examples is always my first piece of advice! Love your videos 😄
2024-01-10 22:06:52
3
friendlybean_
friendlybean_ :
this type of conversation riles me - the directors are probably even worse at presenting 😂
2024-01-11 13:58:23
2
tillymin0
Jasmine Nottle :
Completely off topic …. 😂 If your happy to say, where did you get your specs from Claire? , also love your Tick tocks xx
2024-01-09 21:24:38
2
weeta.bix
Weeta Bix :
Great content 👏
2024-01-09 20:58:40
2
andrea280130
Andrea :
If she was that skilled at communicating her feelings on the feedback, she’d be an A + presenter.
2024-01-10 12:30:27
2
noniof_all
noniof_all :
This was great, thank you!
2024-01-09 22:46:51
2
queenharrizo
QueenHarrizo :
I have a presentation this week for an interview. Any tips? It’s about the qualities I’ll bring and how I’ll support in the role. Thanks
2024-01-28 22:41:01
1
anchorsup808
AnchorsUp :
I love this content and afraid if I hit follow I’ll never see it again 😭
2024-01-22 15:19:59
1
ianford38
ianford10 :
Totally agree.
2024-01-10 02:51:21
1
passieconway
Passie :
You never show the solution .
2024-01-15 00:53:16
0
cassi_cassidy_vand
chaoticcass_01 :
😞
2024-01-14 21:03:40
0
ianford38
ianford10 :
my supervisor was my bully then I was pushed from my job
2024-01-13 08:45:51
0
aalleexxggyyy
aalleexxggyyy :
So much pointless drama. If someone did a shit job, they should be told they did a shit job, and they should fix it. 'Feeling overwhelmed by feedback' - what a joke
2024-01-10 08:01:48
0
aestviql
Nova :
🖤🖤🖤
2024-02-11 02:51:54
0
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