@missclairebenjamin: 🚨 Handling brutal feedback 👇 🧠 Giving constructive feedback is a skill and unfortunately not everyone who is required to give feedback is skilled. This means sometimes we may find ourselves on the receiving end of pretty bad feedback 😳 ▶️ When this happens our instinctive reaction will be to defend ourselves and push back. This is a completely natural and understandable response. 🚫 I would also recommend avoiding responding in this way so that YOU stay in control of the conversation. So how do you do that: 1️⃣ Stay calm and take a deep breath 2️⃣ Politely interrupt by saying “[NAME] can I pause you for a second” 3️⃣ Let them know you’re keen to receive their feedback AND then teach them how you need to receive feedback! This could sound like: “I really want to hear this feedback. I’m also noticing I’m feeling overwhelmed and defensive. Can we focus on [INSERT] as I’m struggling to take all this in” 4️⃣ Ask them to give you some specific examples so you can try to make sense of what they’re saying. 🔥We can learn a lot from constructive respectful feedback and be crushed by unconstructive inconsiderate feedback. Be careful how much you absorb from the latter. You’ve got this 💪 #worktips #leadershipdevelopment #communicationskills #corporatelife #emotionalintelligence #difficultconversations #difficultpeople #managingpeople #feedback #assertivecommunication
Does the manager have the capacity to breakdown and deliver in an alternate way? Is that their responsibility? Seems like a lot of work.
2024-01-10 04:03:48
47
Millie Jane 🪐 :
Would crying be a good way to handle this ?
2024-01-15 21:54:46
23
✨Amy✨ :
What about when you receive negative feedback with no evidence, or nitpicky? I’m so disheartened :(
2024-01-09 23:00:13
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Claire | Work people tips :
We can learn a lot from constructive feedback and be crushed by inconsiderate feedback. Be careful how much you absorb from the latter 🙂
2024-01-09 20:55:42
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Jacqueline Willis :
It's when they shut up when they can't give you specific examples.
2024-01-10 18:09:01
2
Stephanie Sage :
Excellent coaching!
2024-01-10 13:20:16
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RAOMEN - Cosplays🖤 :
I got told I’m going to give the business a bad name. (I booked an appointment wrong.)
2024-01-10 11:34:06
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🤍🤍🤍🤍leonzzzzz🤍🤍🤍🤍🤍🤍 :
our yells at us and then tells us it's our fault ppl quit but those ppl said they can't take her feedback is abusive... idk how much I can take it
2024-04-19 03:24:53
1
marshmellow33 :
Where is your accent from? I love it
2024-02-09 12:49:59
1
Me :
Wow - great way to handle it (I'd be devastated with that feedback too
2024-01-10 07:00:42
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Hemi ヘミゼニ :
it's impossible 💀 because when you said pause and you already interrupted them so they don't care
2025-10-27 17:01:41
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Harry Mack :
This is exactly what happened to me after I returned from leave. They had nothing but negative feedback for me on my first day back. I asked "anything positive whilst I was away" they said "no" 😳
2024-01-10 11:12:13
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Claire | Work people tips :
Have you ever received inconsiderate, unconstructive feedback? Let’s talk about it in the comments ✨
2024-01-09 20:54:22
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Ali :
The manager needs to figure out better delivery. Employee is right to be defensive if there are no examples given and it's just a list of issues.
2024-01-10 07:18:26
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oxman19803 :
As soon as that West Country accent started I’d lose all respect for any manager
2024-01-16 16:52:48
1
Charlie :
How about you grow a pair and take it hard?
2024-01-11 09:39:38
0
DirkDiggler.1997 :
Your body language “lacked gravitas”!??…..Jesus, how much is she being paid? 😆
2024-01-11 11:17:15
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AlexX :
but why you have to sugar coat everythinh now?if you suck you mean you are bad and your work is bad. Why you have to be so gentle these days. if somebody would have told be my work was bad I would lik
2024-01-12 09:23:07
2
mscdmgxrcls :
as a person who assumed a management position a couple of months ago, I've got to say your content has been helping me shape respectful and clear communication tremendously, thank you so much ❤️
2024-01-09 23:17:17
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Whatilove :
I’d be like…. “what’s gravitas?” 😩😂😂😂😂
2024-01-10 22:31:46
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Oh no…. Anyway 🇦🇺🦘🐨 🏳️🌈 :
I thank them for the feedback and then say “ill give it the due care and attention it deserves”…
2024-01-11 21:14:31
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Georgia :
it's the way the manger deliveries the negative sadly managers don't get this it drives me mad
2024-01-09 21:01:27
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GStar :
I had a boss like this… she was sacked the week before Christmas
2024-01-09 22:00:01
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Angie :
Maybe start with some positive comments, then suggest areas for improvement. The manager has started very negatively
2024-01-10 11:35:47
6
padesk_tree :
I love your videos but this one is unrealistic. That manager probably has lots of other areas to focus on that needs her prioritisation. :)
2024-01-09 21:01:42
6
melissasherlin02 :
I recommend looking for another position where you’re appreciated
2024-01-09 21:05:22
4
StephZeSteph :
I wish I saw this 18 months ago. Your tips are very pertinent. Thank you
2024-01-09 21:53:11
4
CrySolly :
Haha sometimes this is how I want feedback
2024-01-11 03:24:42
3
Mph5812 :
Asking for and giving examples is always my first piece of advice! Love your videos 😄
2024-01-10 22:06:52
3
friendlybean_ :
this type of conversation riles me - the directors are probably even worse at presenting 😂
2024-01-11 13:58:23
2
Jasmine Nottle :
Completely off topic …. 😂 If your happy to say, where did you get your specs from Claire? , also love your Tick tocks xx
2024-01-09 21:24:38
2
Weeta Bix :
Great content 👏
2024-01-09 20:58:40
2
Andrea :
If she was that skilled at communicating her feelings on the feedback, she’d be an A + presenter.
2024-01-10 12:30:27
2
noniof_all :
This was great, thank you!
2024-01-09 22:46:51
2
QueenHarrizo :
I have a presentation this week for an interview. Any tips? It’s about the qualities I’ll bring and how I’ll support in the role. Thanks
2024-01-28 22:41:01
1
AnchorsUp :
I love this content and afraid if I hit follow I’ll never see it again 😭
2024-01-22 15:19:59
1
ianford10 :
Totally agree.
2024-01-10 02:51:21
1
Passie :
You never show the solution .
2024-01-15 00:53:16
0
chaoticcass_01 :
😞
2024-01-14 21:03:40
0
ianford10 :
my supervisor was my bully
then I was pushed from my job
2024-01-13 08:45:51
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aalleexxggyyy :
So much pointless drama. If someone did a shit job, they should be told they did a shit job, and they should fix it. 'Feeling overwhelmed by feedback' - what a joke
2024-01-10 08:01:48
0
Nova :
🖤🖤🖤
2024-02-11 02:51:54
0
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