LIA Organics
Region: US
Monday 29 January 2024 22:28:59 GMT
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Comments
Crew :
this is how a brand is supposed to fix problems!!! love it!
2024-01-31 19:45:00
21995
your inner monologue :
can't wait for everyone who doesn't see this to complain that they didn't get a full bottle 🙄
2024-01-30 03:54:24
9725
bridget the fidget :
i received my rosemary tonic shattered (i’m lying i didn’t even order one i just wanna try it now lol)
2024-02-05 17:54:44
15
Shelby_A :
Do you have a system in place where once we are done using the bottles we can just ship it back for a refill? As long as there is no damage of course
2024-01-29 23:41:54
3162
Mey 🎀 :
why not use plastic? it doesn’t break as easy as glass
2024-02-05 19:10:41
77
Estrella ⭐ :
I received mine with a note explaining why it was in a larger bottle and arrived safe. 😊 I can't wait for the results to start showing. 🙌🏻
2024-01-29 23:49:49
1489
Billie🩷Jean :
Save the small bottles for summer!
2024-01-29 23:22:07
170
Louden :
Smart!! Problems like this are a normal part of owning a business but you’re handling so well
2024-01-30 00:41:46
862
jenniluvsuuuu :
THIS is an amazing small business❤️❤️❤️
2024-01-30 00:24:57
379
Leo De La Mora :
I got mine fine, but then forgot it in my car during the really cold days lol rookie mistake
2024-01-29 23:15:45
12
🌻 𝓚𝓪𝔂 🐘 :
Amazing business practice 👏🏼 you listened, you improvised/adapted, and you accommodated. Love this 💕
2024-02-02 02:57:10
11
Judy Trudy Jerry :
I live in Alaska and was worried about that but all my ordered have made it safely.
2024-01-30 03:50:15
14
Claire :
Way to think on your feet! I hope the cost of having to buy new bottles isn’t too damaging for your business.
2024-01-30 20:24:02
302
rin :
I THIUGHT IT WAS THE DRUMSTICK ICE CREAM AT FURST 😭
2024-03-06 07:23:18
42
Oatmilk Cortado :
Now this is how you handle business! Haven’t purchased yet, but I want to :)
2024-02-05 21:18:14
19
Epicmed1c 📚 :
As a small business owner, you’re always learning to change and adapt, you’re doing wonderfully
2024-01-30 00:14:12
17
Wildly Rooted :
Yes I got my replacement. So grateful! I love it. Worked great
2024-01-29 23:10:34
43
kimberlyanngelica :
We love professionalism and taking accountability 🥰
2024-02-05 17:00:23
6
hail_sonic_love :
Great response to an unforeseen problem. 👍👏👏👏😊🥰
2024-02-21 05:47:55
8
Adriana :
Great solution (both the tonic and your idea 😉)
2024-01-31 17:02:24
12
Rachel Novak :
My husband used his for the first time, it smelt so good when he was applying. Can’t wait to see the results!
2024-02-05 20:12:19
7
TheManeDomain :
Me over here with melted candles bcuz it's 110° on the summer. 😭
2024-01-30 02:52:10
10
elliot :
i love that you’re taking accountability and fixing the problem!! good on you :) <3
2024-01-31 03:25:36
11
Cowchippy :
I wasn't a customer but you going above and beyond to make sure your customers are satisfied, I'm going straight over to order!!🥰
2024-02-05 21:28:30
7
briiiiii :
I love you product! My hair has grown so much!!
2024-01-30 01:49:43
6
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