@missclairebenjamin: 🚨 Handling the “emotionally immature” one👇 🧠 Being able to regulate our emotions and not have explosive outbursts is a part of emotional intelligence. Everyone is at different levels of emotional maturity. Sometimes as a manager you may find yourself managing someone who is still emotionally immature. 💡 Emotional maturity has nothing to do with age. Someone in their 20s can be more emotionally mature than someone in their 50s. ▶️ If you are managing someone who displays emotionally immature behaviours like explosive outbursts I would recommend seeing this as a skill gap and aim to raise their awareness around it in a supportive and empathetic way. 🚫 I know it’s tempting but try to avoid “telling them off” like a parent would a child. This is likely to create more emotionally immature behaviours. 💡 Instead approach it with curiosity. Ask questions to better understand where the behaviour was coming from and understand the root cause. ▶️ Communicate the behaviour you want to encourage rather than focusing on the behaviour you don’t want. This could sound like: “Sometimes things are going to happen that feel unfair. Please can I ask when this happens in future you come and speak to me calmly and respectfully so we can work out a way forward together” ▶️ You can also set a boundary respectfully. This would sound like: “Shouting and leaving the room without communication is something I need us to avoid” #worktips #leadershipdevelopment #communicationskills #corporatelife #emotionalintelligence #managertips #managingpeople #difficultconversations #communication #difficultpeople

Claire | Work people tips

Open In TikTok:

Region: GB

Friday 09 February 2024 14:25:25 GMT