i had a coles worker yell at me in front of everyone , scan ur big items first after I'd scanned a few small items. tbh if they want us to use self service then let us scan how we want.
2024-04-08 21:33:34
258
EMMA 🎀🌸 :
I find the little camera on the machines at Woolies worse. I was made to stop multiple times to have my purchases “verified” because it picked up me putting my reusable bags down as stealing 🙄
2024-04-08 23:59:14
0
naynayyiso :
went into big w to get a drink. Had nappies from woolies. I was literally nearly out of the store and she YELLED at me to come back asking to see my receipts for nappies and made me stand there
2024-04-08 21:12:55
7
rebuildingjane🧠 :
Girl the same thing happened to me in Woolies when I had both kids with me in self serve and they questioning me about old used baby food pouches under my pram like I’m a thief I muttere
2024-04-08 14:45:46
0
Jazy1 :
They watch like hawks now 😂 like stop staring at me
2024-04-08 06:48:23
4
user517974996551 :
Woolworths self serve wouldn’t let me scan more until a staff member verified my pram that only had my baby in it. Honestly this is getting out of control
2024-04-08 04:37:39
293
Bb :
I don’t have any issues at coles, but the camera above you at Woolies detected my nappy bag & BigW shopping the trolley and wouldn’t let me check out until the lady person came over & approved that I
2024-04-08 04:04:35
61
Jaz Renae :
I went to go to the pay part at the Woolies self serve and had my baby in the trolley and it picked her up as something I hadn’t scanned. Um no Woolies that’s my child
2024-04-08 08:50:00
46
Stacey Shocking :
Coles is evil.
2024-04-08 15:22:35
23
Jean Osman :
Had this happen to me also! Waited an extra 4 mins to be let out as the lady was really busy running around helping others and paid no attention
2024-04-08 06:50:14
19
emilyskinner :
I recently went to woolies, went through an actual checkout and the worker asked to check my bag and of course I opened my bag and she questioned what was in my handbag. asked me about a half empty
2024-04-08 04:26:03
15
MakD4dd1 :
We’ve stopped shopping at Cole’s and woolworths. Only Aldi, friendly grocer/IGA.
2024-04-08 10:36:45
12
AhTails :
About 14 years ago, when self serves were new, I got an iced coffee from WW. Then a lady stopped me to ask if I paid. I was literally the only customer. Surely she heard all the beeps from me…
2024-04-08 05:05:30
12
___martinisforeveryone :
This is why I have stopped using self checkout. I order everything and if I go into a store I will wait for the only cashier
2024-04-08 04:16:41
11
Kristy :
I had a Cole’s lady today come up to me while I was in self service ( no registers open) and goes you need to scan your big items first make sure you do that next time ! Oh I’m sorry must have missed
2024-04-09 10:01:35
6
Soph Jewel :
So annoying! Such a rude lady, sometimes when I’m just done with people, I can’t help but give them attitude back!
2024-04-08 03:57:36
6
kctieman :
“Don’t make everyone scan their own items if you’re not going to trust them” FACTS
2024-04-08 05:15:10
5
Katrina Albion :
Went to coles and they insisted on scanning my Pepsi instead of me doing it, they literally only scanned the pepsi and walked off. I had a 10 pack that was $9 thinking I was going to steal it 😂😂
2024-04-08 08:41:30
4
S :
Ok while is very annoying think of the workers. That is their job which they need to survive in the effed up cost of living crisis. I used to work self serve before all this extra stuff came in and…..
2024-04-08 11:25:05
4
Ally :
Omg Safeway is so bad too my daughter was holding soy milk and didn’t hand it to me to scan so the lady came over and accused her of stealing and she was crying
2024-04-08 12:28:57
4
Dee Regino :
woollies today.. Wouldn't proceed when I put through everything because I had my purse, sunnies in trolley.. apparently they now have eyes on trolley if not completely emptied.. Staff had to confirm..
2024-04-08 07:50:08
4
Steph :
They’ve got like 9+ self serves to watch, they aren’t allowed to help you scan. Just threaten to give them bad feedback on tell Coles/complain to manager and they’ll find someone to open a register.
2024-04-08 13:32:55
4
sally_r_r :
I’m scared of this happening! I always buy produce and other things at different shops before going to coles to save money. The irony is that coles is robbing us 🥲
2024-04-08 07:29:30
4
Roslyn :
Had 0 items in my trolley, hadn't purchased anything, the gates let me through and then Coles staff/secruity locked my trolley. Never been back since.
2024-05-04 22:25:53
4
Jack :
When the gates lock me in, I put my groceries on the floor, stand still, put my legs and arms out as if I was to do a star jump and I wait for the staff member to pat me down… 🫡
2024-04-20 02:48:15
4
jadehk :
Express checkout is always open (by service desk), i always take a trolley full through if there’s no checkouts open, I refuse to use self serve.
2024-04-08 09:58:18
4
GregDuck :
it's also borderline illegal, they don't have the right to detain you, only police do.
2024-04-08 23:39:58
4
Kris 🥀 :
I went to Woolies the other day and they refused to let me leave because the computer thingo told me I left something in my trolley. the thing in my trolley was my 4 year old. 🫠
2024-04-08 05:08:58
4
GoPod Campers :
They honestly don’t care. We need to shop elsewhere. I shop at foodworks if I can
2024-04-08 08:42:33
3
chickens :
I go to woolworths sometimes coz I feel so uncomfortable with how the coles staff behave. I'm about to say fuck it all and start shopping at iga
2024-04-21 03:42:27
3
natalie.chiurtu :
Surely this is a hazard with fires too right? Who’s to say it won’t work during a fire and it holds up people trying to run out?
2024-04-08 05:39:27
3
princessSlobs :
I won't to Aldi anymore because they always inspect my pram
2024-04-08 07:49:46
3
Justanotherbasicbiatch :
Coles and Woolworths made HUGE profits from price gauging, so instead of bringing prices down to help people, they’ve installed gates, extra staff on self serve and multiple cameras.. what happened to invasion of privacy? (1)
2024-06-27 03:46:56
3
Caitlin Faith :
I had a self checkout operator walk up to us, grab the formula and nappies out and scanned it personally whilst making a comment about how she wanted to be sure we actually paid for it😅...
2024-04-08 04:04:34
3
Carly :
The gates don’t open for prams- only trollies!! The attendant has to press the button for prams 🙄🙄🙄
2024-04-08 03:58:47
3
♏️-Scorpiorose :
coles has lost me as a customer,u can't even get money out in efpos anymore,u got to purchase sumthg with that bit of money like wtf
2024-04-17 05:06:42
3
Kate :
Yep I went through the self serve checkout yesterday and had a worker accuse me of stealing a $3 pack of donuts for my toddler about 1hr prior already opened. I was in to grab a drink and she Pt. 1
2024-04-09 01:14:08
3
Fiffi :
I work in self checkouts and I would NEVER treat a customer like that. I'd be offering to assist
2024-04-08 13:25:31
3
Meika :
1)This has happened to me! I have bub in a carrier and go to Aldi before I go to Cole’s, I had someone stop me and ask why I was only scanning formula when my trolley was full. She WENT THROUGH all my
2024-04-08 08:31:38
2
debbiedonnellan :
I worry every time that boom gate won’t open even though I know I scaned everything . You’re so right we all feel like criminals now .
2024-04-08 11:12:56
2
Catherine Louise :
I got held up at Woolworths today. Because I didn’t scan my child standing next to me.
2024-04-08 12:11:32
2
🍓( •)( •)🍓 :
@Coles do better
2024-04-08 11:56:21
2
AK :
This is called false imprisonment and if this happens to me I will sue
2024-04-08 13:01:09
2
Beez :
I hate using a pram in supermarkets! The amount of times I’ve been asked to unpack the basket. Bro, I can’t use a trolley, what do you expect us to do?!
2024-04-08 11:51:55
2
Susie 🌼 :
It’s horrible to feel this way especially when they should see you’re struggling
2024-04-08 04:09:11
2
Lauren :
We had the girl at woolies re watch the little video on screen like 5 times all because my husband was holding a second tuna can when he scanned the first one 🤦🏼♀️
2024-04-08 04:24:34
2
Bev :
Pram parent people are at the top of the list for shop lifting..
oops I didn't see that at the bottom of my pram, ops my kid must have grab that!!
It's so unfair to us honest parents 🥺
2024-04-08 04:18:45
2
Avalotalantra 🇦🇺 :
i would have left the lot
2024-04-08 09:23:50
2
Rosie :
Omg a 2 woolies ladies watched me struggle with my 2 kids at self check out this morning and not only didnt offer help but told my eldest off because he was touching the bagging area while I was
2024-04-09 09:10:01
2
Makeurmindup :
Everytime I go to Coles with a case of coke they walk up and try to scan it for me, and it drives me fuckinggg insane. Even the 36 pack from Aldi, like you don’t even fucking sell these back off
2024-04-08 11:07:53
2
Loz Aich :
I went to coles yesterday and they made me scan the Nappies first and watched me do it before letting me scan my other items… wtf
2024-04-08 04:58:09
2
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