@chris_mf_craig: Replying to @Bayou Reseller consequential damage. This is an important term for a #serviceadvisor to know and understand. It can play as a big factor when dealing with some warranty programs. #dealership #chrismfcraig #technician #mechanic

Chris_MF_Craig
Chris_MF_Craig
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Region: US
Friday 10 May 2024 22:01:39 GMT
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presidentblonde
presidentblonde :
I got hey fun one for you… After having my car for a month, Mercedes-Benz said that I have to sign off on a 13 K invoice for an engine tear down to figure out why my engine blew I have already paid
2024-07-31 20:12:10
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wde24342
EvanW :
The warranty company I work for will, certain contracts will cover consequential damage.
2024-05-10 22:43:41
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vlietofyork
Markvliet :
Aftermarket is a very precise warranty lol I needed a drive shaft doing my own work and it barely covered the cost including a tow that I did lol
2024-05-10 23:21:14
3
redrepair
REDREPAIR :
Don’t you just love “Progressive Damage“, let me talk to the warranty company — before the “Customer“ gets on the phone , I’ve had so much “goodwill” taken back because of a customer with a foul mouth
2024-05-11 04:23:32
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simply_dad_stuff
Just a dad :
Progressive damaged is easily covered.
2024-05-11 04:16:31
2
ashton_shadow
Ashton Shadoe :
That's also where customers need to do their due diligence when purchasing an extended warranty. The need to know the deductible plus incidental, consequential, & component coverage.
2024-05-11 09:25:52
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userq018yyj3q2
Al Fields :
I had encompass. a water pump started making noise I made an appointment for the next day . Drove it 6 miles to the shop and war wouldn't cover . said I drive it.
2024-05-10 23:58:55
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chaosmagicchuck
Charlie Struck :
My favorite is when people get mad at me when their warranty doesn’t cover something
2024-05-10 23:40:35
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stephenhawkjr
Stephen Hawk Jr :
gotta read the fine print. had a car with a water pump leaking from the weep hole. service contact wouldn't cover it until it failed completely and if it overheated along the way, tough 💩
2024-05-10 23:07:54
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macyhavens
macyhavens :
Please tell me it wasn’t an AMG🤣
2024-05-10 22:44:11
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mediocreserviceadviser
Mediocre Mechanic :
Thanks for using my example! Love your videos!!!
2024-05-10 22:32:28
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gc60000
gc :
I'd let them call their warranty company and give them the business. we can even do a conference call
2024-06-27 04:02:36
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maynardbarnum
Maynard Barnum :
I disagree with it being called "warranty" when it's just insurance that still requires you to pay out of pocket
2024-05-18 21:55:41
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hawaiian.mech
Lumpai_INC :
Aftermarket warranty is always a touchy subject. Yes communication is key. Just be transparent with your customer
2024-05-15 18:16:26
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mike116119
Michael :
Gotta love when the 3rd party warranty will pay for a module replacement, but not the time to do the required programming.
2024-05-13 16:51:28
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papa_has_an_attitude
Papa :
The customer is getting taken for a ride…by the extended warranty company
2024-05-12 23:41:06
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bikermedic835
BikerMedic835 :
So you just stack enough in the "consequential damage" to cover the whole job and pocket the warranty money.
2024-05-12 19:19:58
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ajjjhole
ajjjhole :
glad my warranty wasn't a shitty one. it would be absurd that they'd cover the oil pump and not the engine that seized as a consequence 😂
2024-05-10 23:59:30
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