If the manual says to replace after an accident tell them that!!!
2024-05-28 17:28:04
2187
mommaabbs_ :
Just send them the manual. Also $600 doesn’t make it any safer than a $200 car seat
2024-05-28 18:12:06
1113
Tiffany Gamez-Ramire :
Yes you need to tell them again and argue strongly about it , our doona was in an accident and needed replaced along with the base , and they sent replacement check period just had to provide proof
2024-06-24 04:38:41
0
DalilaArizmendi :
I got a 2,000 check from the insurance they did not want to and I told them they would be speaking to my lawyer next check was sent next day
2024-05-28 18:00:57
873
Sarah Bernardo :
Definitely appeal that that's insane. and contact nuna!
2024-05-28 17:44:28
629
Jess Chusid :
They are not required to (at least not in my state- Florida). However, if you prove to them that Nuna says it’s required to be replaced and DONT cave. Keep pressing and they will reimburse eventually
2024-05-28 17:51:40
348
User118282894 :
All car seats pass the same safety tests, no matter the price. print out the instruction manual that says “replace after any accident” and send it to insurance. The only seats that don’t need to
2024-05-28 18:15:45
95
N :
Call the car seat manufacturer, some will provide you a statement saying it needs to be replaced.
2024-05-28 18:53:45
204
Erin ✨ :
By law they aren’t required to so its completely up to them, had something similar happen and thats what the rep told me
2024-05-28 17:35:01
31
MIchelle Renee :
that's wild how cheap...... yes 100% true in California
2024-05-28 18:13:55
2
J :
I got documentation from the car seat proving it needed to be replaced. The person at fault’s insurance is supposed to replace it. Send the car seat company an email to ask them to
2024-05-28 18:30:57
94
AnjB90 :
CPST here. Show them in the manual the manufacturers requirements for replacing a car seat after an accident. /1
2024-05-29 19:32:33
0
Samantha Bagley :
I was in an accident last month and they also refused to place my Nuna rava for similar reasons. Car seat was in perfect condition but my car also was totaled?? I can’t spend $550 for a new one.
2024-05-28 17:50:27
1
Josie :
If you bought it Nordstrom, they’ll take it back.
2024-06-02 04:18:09
1
Tiffany Gamez-Ramire :
Yes you need to tell them again and argue strongly about it , our doona was in an accident and needed replaced along with the base , and they sent replacement check period just had to provide proof
2024-06-24 04:38:41
0
Alanna Turnbull :
I showed them in the manual where it said it must be replaced and told them that I needed it writing that they were denying replacing it because at that point they would knowingly and willingly…
2024-05-28 20:45:05
24
Lex :
in the states of Illinois & California they absolutely legally have to replace other states not so much .
2024-05-28 18:16:18
35
Melissa |mama of 3👧🏼👶🏼👶🏼 :
Call the car seat manufacturer. Ask them for a letter stating it should be replaced. Submit to your insurance. Tell them you want an affidavit that if
2024-05-29 00:29:05
1
Carly Jayne :
Got side swiped, and all I had to do was send in the price of the car seat and they sent me money for a new one.. even tho my car seat had no damage
2024-05-28 17:43:53
8
Lisa Hernandez :
by law they have to replace it. you don't file it wih your insurance, it's with the other person's insurance that has to replace it. we were hit head
2024-05-29 10:48:43
3
Megan 💙 :
Our vehicle was parked and hit in a hit and run. Our car seat was replaced no problem and it showed no signs of damage. I would keep pushing! Ours was a $500 car seat too.
2024-05-28 17:40:42
122
WendySm1 :
Oh that’s insane. The price of the car seat doesn’t matter, it doesn’t make it “more safe” but regardless they should replace it. It’s all about the internal structure that could’ve been damaged.
2024-05-28 17:50:43
3
just_.dani._ :
Did you ask your insurance or their insurance? Ask Nuna for a letter saying it needs to be replaced. You can also ask the insurance company for a letter stating they accept liability if the seat fails
2024-05-29 05:09:36
0
To see more videos from user @maylaandaustin, please go to the Tikwm
homepage.