Verizon did me similar. I looked up the CEO email address and got it handled that way. I was tired of the back and forth. Personal lines not business though.
2024-06-02 22:22:42
30
LaShay :
I’m sorry that you had to go through that. Call customer service and ask to speak to a supervisor to escalate the issue in the billing department. Make sure that you get a case number.
2024-06-02 20:44:41
8
Helen Stuart167 :
My same experience I was charged for lines that never ported over.That experience was horrible I just got everything cleared up on last month bill.
2024-06-03 01:11:14
8
Vince Miller :
Yup, here in Texas, when they took over South western bell, i had the boundle plan, so at&t, will get you, they would put extra charges in your cell phone part, where they think we wouldn't see it,
2024-06-03 08:44:23
1
Maryv :
I’m canceling them now after all these years my bill is going up and up for no reason nothings changed and all I have is the Internet and I’m paying double
2024-09-30 19:51:29
12
Queen :
I wish you would have put this on Tiktok. I would have begged you not to switch. My internet works when it wants to. They will NOT credit my account & tell me there is nothing wrong with my services.
2024-06-02 23:26:36
4
💞 Only_1_Mz_Teasha_Tee💞 :
wewwww.. I just went through something similar with them. I upgraded my phone and mailed in my trade in. A month later they charged me full price that phone. I received a email stating the phone had
2024-06-02 21:20:53
10
MR GENERATION ❌️ :
so what happened in the end?
2024-06-03 01:07:43
0
SheIAm74 :
My friend bought a new house and decided to go with AT&T and it took them over a month to even come out. Then come to find out that the internet service wasn't compatible with the area and they are charging her for services not rendered. (Home phone and internet)
2024-06-02 19:17:56
6
Bleuberry :
I left At&t bout 10 yrs ago.. one cell phone and my bill would be at least $700 per month.. they never resolved.. I had to hurry & switch to Metro at the time.. they the absolute worst
2024-06-03 07:50:06
17
Dialysis Bae :
I just went through the same thing with them and then my Internet and phone service still does not work so I cut my service with them and they still charged me and my stuff never worked
2024-06-12 01:33:59
7
Madre :
Part 1: My daughter just went through something similar with AT&T re: cell phones. She returned it in person because AT&T couldn’t activate it. She too was sold this service from door 2 door sales.
2024-06-23 21:14:30
1
CANDLDY :
Call and ask for suspension department and tell them you are going back to your previous carrier. Normally this get the problem resolved.
2024-06-03 11:36:22
1
melvinbaldwin0 :
you're doing the right thing baby
2024-06-03 03:10:22
4
GreenzEyeView :
Hope you go viral!
2024-06-03 03:22:27
6
Jolin1 :
AT&T 😩
2024-06-03 00:59:29
9
💞 Only_1_Mz_Teasha_Tee💞 :
payment arrangement but ended up paying before the date scheduled. They still attempted to take the payment a 2nd time and when it was returned they suspended my line. I told them I wasn't paying
2024-06-02 21:23:42
2
Galatians 6:7 :
Same thing happened to me with the internet service that I was switching over (because I was going to spectrum)!
2024-06-03 04:51:10
1
gwenpurple2 :
This happened to me with AT&T yrs ago. Those third party reps will promise you the moon, but AT&T did not honor what the reps told me. Ultimately I went back to the prev carrier. NEVER AGAIN
2024-06-03 02:03:11
1
J. Michele :
oh no!! I just switched yesterday 😳
2024-06-02 20:00:59
0
hvac stuff :
they r in void of contract with my line.
2025-03-25 00:39:49
0
kyzmakeup :
Going to the same now smh
2025-08-21 21:20:28
0
Chelleesa :
Get a lawyer and Sue
2025-06-02 15:27:07
0
RichPlum :
Stopped using AT&T two years ago
2025-09-08 02:48:30
0
To see more videos from user @lifeintheashlane, please go to the Tikwm
homepage.