@lifeintheashlane: PSA! @AT&T I need you to make this right! Y’all help me by tagging @AT&T #lifeintheashlane #att #badcustomerservice #bigcorporation

LifeintheAshlaneLLC
LifeintheAshlaneLLC
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Region: US
Sunday 02 June 2024 18:27:42 GMT
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vitalpathnp
SweetMolasses :
Verizon did me similar. I looked up the CEO email address and got it handled that way. I was tired of the back and forth. Personal lines not business though.
2024-06-02 22:22:42
30
lashay12314
LaShay :
I’m sorry that you had to go through that. Call customer service and ask to speak to a supervisor to escalate the issue in the billing department. Make sure that you get a case number.
2024-06-02 20:44:41
8
user7449848797996
Helen Stuart167 :
My same experience I was charged for lines that never ported over.That experience was horrible I just got everything cleared up on last month bill.
2024-06-03 01:11:14
8
vincemiller627
Vince Miller :
Yup, here in Texas, when they took over South western bell, i had the boundle plan, so at&t, will get you, they would put extra charges in your cell phone part, where they think we wouldn't see it,
2024-06-03 08:44:23
1
maryv2222
Maryv :
I’m canceling them now after all these years my bill is going up and up for no reason nothings changed and all I have is the Internet and I’m paying double
2024-09-30 19:51:29
12
virtuousqueen06
Queen :
I wish you would have put this on Tiktok. I would have begged you not to switch. My internet works when it wants to. They will NOT credit my account & tell me there is nothing wrong with my services.
2024-06-02 23:26:36
4
mzteashatee
💞 Only_1_Mz_Teasha_Tee💞 :
wewwww.. I just went through something similar with them. I upgraded my phone and mailed in my trade in. A month later they charged me full price that phone. I received a email stating the phone had
2024-06-02 21:20:53
10
usermeetoo15
MR GENERATION ❌️ :
so what happened in the end?
2024-06-03 01:07:43
0
sheiam74
SheIAm74 :
My friend bought a new house and decided to go with AT&T and it took them over a month to even come out. Then come to find out that the internet service wasn't compatible with the area and they are charging her for services not rendered. (Home phone and internet)
2024-06-02 19:17:56
6
velissableu
Bleuberry :
I left At&t bout 10 yrs ago.. one cell phone and my bill would be at least $700 per month.. they never resolved.. I had to hurry & switch to Metro at the time.. they the absolute worst
2024-06-03 07:50:06
17
idenia.sturdevant
Dialysis Bae :
I just went through the same thing with them and then my Internet and phone service still does not work so I cut my service with them and they still charged me and my stuff never worked
2024-06-12 01:33:59
7
madre010581
Madre :
Part 1: My daughter just went through something similar with AT&T re: cell phones. She returned it in person because AT&T couldn’t activate it. She too was sold this service from door 2 door sales.
2024-06-23 21:14:30
1
originalcandldy
CANDLDY :
Call and ask for suspension department and tell them you are going back to your previous carrier. Normally this get the problem resolved.
2024-06-03 11:36:22
1
melvinbaldwin0
melvinbaldwin0 :
you're doing the right thing baby
2024-06-03 03:10:22
4
greenzeyeview
GreenzEyeView :
Hope you go viral!
2024-06-03 03:22:27
6
itsjolin1
Jolin1 :
AT&T 😩
2024-06-03 00:59:29
9
mzteashatee
💞 Only_1_Mz_Teasha_Tee💞 :
payment arrangement but ended up paying before the date scheduled. They still attempted to take the payment a 2nd time and when it was returned they suspended my line. I told them I wasn't paying
2024-06-02 21:23:42
2
datdude_p
Galatians 6:7 :
Same thing happened to me with the internet service that I was switching over (because I was going to spectrum)!
2024-06-03 04:51:10
1
gwenpurple2
gwenpurple2 :
This happened to me with AT&T yrs ago. Those third party reps will promise you the moon, but AT&T did not honor what the reps told me. Ultimately I went back to the prev carrier. NEVER AGAIN
2024-06-03 02:03:11
1
michelej1960
J. Michele :
oh no!! I just switched yesterday 😳
2024-06-02 20:00:59
0
hvacstuff
hvac stuff :
they r in void of contract with my line.
2025-03-25 00:39:49
0
kyzmakeup2
kyzmakeup :
Going to the same now smh
2025-08-21 21:20:28
0
honeybuttrr
Chelleesa :
Get a lawyer and Sue
2025-06-02 15:27:07
0
richplum2055
RichPlum :
Stopped using AT&T two years ago
2025-09-08 02:48:30
0
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