@erikakullberg: Go to Erika.com/delay to see what your airline will provide if your flight is delayed/canceled. Very important update: the Department of Transportation has confirmed that the global IT outage that is causing many flights to be canceled/delayed will be considered a “controllable event” (meaning, that it was within the airline’s controls to take measures to prevent this from happening). Therefore, you’re entitled to the things I mentioned in the video. Please share this video with someone it might help! ❤️
Yeah we weren’t told anything. Waited in line to rebook for 5 hours and all employees have left till 5 am.
2024-07-21 06:11:05
26
Toni :
Our flight from Greece was delayed by over 6 hrs on delta. Can we get anything?
2024-07-21 20:45:58
11
Melissa Ortolani Pur :
What if it’s a flight with points? Do I just get those points back?
2024-07-22 22:42:59
4
Heather Y :
The 3800 is if your bag is never returned or found. Not the amount you can go spend on reasonable and necessary items and then get reimbursed, and you definitely don’t get up to 3800 for a damaged bag
2024-07-22 01:19:56
18
Melina Michels :
What if they say it was canceled because of weather not the IT problem
2024-07-22 16:24:28
7
V. :
what about if it was canceled due to weather?
2024-08-07 14:40:29
0
Juniper Pearl :
THANK YOU! They canceled my flight right at booking, I was rebooked for a flight several hours later that kept getting delayed then finally cancelled, then my flight the next day was cancelled. (1/2)
2024-07-21 13:40:41
5
tonynicholson35 :
They don't care what DOT says... I've been told that by the airlines
2024-07-20 15:18:51
105
Sasha D :
Delta has offered full value of tix if you cancel or they cancel during this IT failure
2024-07-21 03:41:40
19
Linda :
Thank you for this . I’m stuck in Aruba currently. They paid for hotel last night but our flight isn’t until tomorrow so we have to pay for tonight’s hotel stay. Will they reimburse for that and food
2024-07-20 16:50:25
15
Traci :
We were caught in this mess. I asked United if they could book us on another airline and was told no.
2024-07-21 03:07:26
2
uhhlivia :
thank you. dealing with this now
2024-07-21 00:15:16
12
Russell F :
Thanks, Erica!
2024-07-25 01:38:54
4
MegaPint :
Delta put us in a five star hotel for 2 nights with transportation and food 😍 here in downtown Atlanta 🥰
2024-07-22 01:16:35
33
Jeanie :
What about Icelandair?
2024-07-21 03:07:01
3
JAAPzoncrak :
Hey how do I go about getting reimbursed for my hotel from delta as my flight was cancelled on Saturday and then again this morning
2024-07-22 12:15:43
20
user170217 :
I thought some of this didn’t take affect till august 1
2024-07-23 00:23:59
2
The Chairman :
does anyone know how this applies to international flights? my flight from Tokyo to Seattle connecting through LAX is impacted.
2024-07-24 02:52:50
16
sloth life :
I hope this gets to the people that need this! Ur awesome thank you!
2024-07-20 14:40:20
29
BikeCori :
All our flights cancelled for 3 days. Renting a car to drive home. Is that covered?
2024-07-21 07:31:05
19
Melissa Dixon :
My husband is being held until Wednesday and they are refusing despite him showing the airlines.
2024-07-23 03:04:16
9
user6187183470680 :
Why not Frontier?
2024-07-21 06:18:55
14
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