I would contact Apple and see if they can track the serial number which should be on the box, to see if the laptop is active. Maybe they can give you the location of the laptop.
2024-07-24 01:11:50
5155
Chris Cruises :
I had UPS deliver a “phone”. Before they left the delivery driver said it feels light and had me open it up in front of her. It was empty. She called her supervisor and they handled it. FedEx is trash
2024-07-23 20:07:06
1972
Kennedi 🎀 :
Contact your state attorney general’s office. I would also ask for any records from FedEx and/or Walmart. And most importantly, document everything. Note every person that you speak to
2024-07-24 18:10:14
200
Nico :
Can’t they track the laptop with the numbers on the box??
2024-07-23 12:53:57
819
Keke 🎀 🫧 :
Baby one thing about it if I ever order anything Apple I gotta either go to the store or order through the Apple website and just be on it from there cause this my biggest fear 😭
2024-07-23 17:35:52
507
Viola Martinez :
You have the box for the MacBook with the serial number so contact MacBook let them know it was stolen the can track it and get a signal from it when turned on and they can shut it down so it can not
2024-07-23 10:05:42
591
Elizabeth :
Keep disputing through affirm and your bank no matter what. That’s what happened to me between GOAT, Klarna, & UPS. I became annoying and got my refund after 3 months
2024-07-23 01:20:04
765
Missodessa :
I keep hearing of stories like this. I guess I'm never ordering anything expensive without in store pickup and opening it right in the store cuz this is insane. I hope you get your money back!
2024-07-23 05:07:55
621
ERICA710 :
The package should be weighed at every checkpoint. Check the package weight at the checkpoints to the weight of the product from the website. I did this when I was missing a gallon of shampoo.
2024-07-23 01:05:27
632
Samantha :
This is why I don't trust ordering expensive things online unless I'm picking it up. I'm sorry this happened to you. That's so messed up
2024-07-23 19:11:51
103
CherrellMD :
I worked for Walmart. Don’t buy electronics from there. Side note when you buy it again: I ordered my MacBook from apple website and it was delivered through Uber who had to sign at pickup and I signed at drop off.
2024-07-24 08:35:16
71
Stonie Vonne ✨ :
Fed ex took an entire pink iPhone from me & didn’t deliver it ! & then when I mailed the old phone to Verizon, fedex took that one too.
2024-07-23 02:24:49
450
Kaeden :
I’m always scared to order Apple products online and have it delivered because the only people that know the contents are the wearhouse from Apple or FedEx .. they claim they don’t know the
2024-07-23 11:54:32
183
goodonesgo_ :
Tip: have your FedEx packages held at their location or whatever other stores they allow in your area (I prefer fedex or Walgreens) . Open up your package while you’re still inside the store.
2024-07-23 13:37:29
145
~𝓜𝓪𝓜𝓪~𝓜𝓪𝓜𝓪~ :
One of their drivers stole 2 tires from me! The company we got them from said “it happens all the time” and sent 2 more… I’m like SIR why would you continue to use them if this happens “all the time”
2024-07-23 13:03:03
74
HoneyGeex3 :
Is it through Walmart? Cuz Walmart has other companies that sell on their website idk how to explain it but it’ll say if you’re buying directly from them or a third party
2024-07-23 04:18:14
174
whimsicalskedaddler :
Your bank literally has to file a claim and investigate it. They can not tell you, that you have no recourse. It's too late for your claim now you need to file a complaint against your bank.
2024-07-24 23:05:27
32
B💌 :
You either contact apple to track the serial number or contact fedex to give you spicific timings with weight updates. The packages are supposed to be weighted in the process and the weight will tell
2024-07-27 14:25:01
25
WeKaleidoscope :
Walmart online also kind of works like an eBay in a sense like you’re not buying from Walmart all the time it’s from individual sellers as well. Be careful people could be scamming.
2024-07-23 13:28:20
39
Gabby :
This is why I’m scared to order stuff of huge value for delivery 😭 I’m sorry this happened this is terrible
2024-07-24 16:55:43
12
Sharon C Scott :
Also if you have a copy of the box with the serial number call apple and report it STOLEN
2024-07-23 03:17:12
14
Cindy in the boonies :
They did that with my iPhone. I opened the box right in front of the driver. They had to send me what I paid for.
2024-07-23 12:22:05
57
sleepingstig :
The burden of proof is on the consumer. FedEx won't help unless you can prove it was them even if they know it was them. Best thing I have done was put a 24/7recording camera on my porch.
2024-07-31 12:22:52
9
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