@eswift95: Replying to @heather🕊 this probably isnt the show down you were all hoping for HAHAHAH but as someone thats worked in customer service i know it wasnt the concierges fault

ELLIE 🍑
ELLIE 🍑
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Region: AU
Tuesday 30 July 2024 09:54:26 GMT
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luxeandi
Amanda De Santis :
Oh hun I could tell how nervous you were but I’m proud of you for saying something it, it’s not good enough their treatment of you,
2024-07-30 10:21:12
12716
ceebz1
Chloe :
Go girl! You handled this so well
2024-07-30 10:02:56
4081
amyy2525
Amy Robertson :
Is this the Hydro Majestic?
2024-07-30 23:02:49
36
unmotivatedauthor27
UnmotivatedAuthor :
I would have rehearsed this 10+ times before finally doing this. 😩😆
2024-07-30 21:42:30
641
c.h.a.r.l.o.t.t.e.1.7
Charlotte :
I love that you let her know while also realising it wasn’t her fault so not taking it out on her🥺
2024-07-30 10:15:33
4811
abimakesstuff
Abi Makes Stuff :
As someone who struggles with any form of confrontation I’m so proud of you 🥰
2024-07-30 18:46:44
407
samanthadolbel
Samantha Dolbel :
I am very proud of your courage to say this
2024-07-30 11:04:44
8094
mad_mac_91
Mads 🏳️‍🌈 :
The way you gave feedback is so good, quite often the person receiving the feedback had nothing to do with the complaint. I wish more people were like you!
2024-07-30 10:25:33
617
holly_toktok
user5324726987258 :
I love this! As someone in a customer service this is how we improve! You did such a great job politely explain this!
2024-07-30 11:16:09
672
beckie2112
Beckie2112 :
Yes Ellie, 👏 such a great polite way to give feedback!
2024-07-30 10:47:51
585
_cynthia_rn
Nurse_cynthia :
As a person of colour I totally relate
2024-07-30 10:19:43
46
ashleybrooke196
Ashley brooke :
They usually want a credit card left so they can charge back if they need. Faced this a lot travelling young.
2024-07-31 02:27:20
50
its_miss_alexx
Alexx :
This is the way to do it. Straight up and honest but still respectful! 🥰
2024-07-30 11:37:46
715
pnutbuttrqueen
Dewie :
I would also leave written feedback. make sure there's a written trail.
2024-07-30 23:41:41
340
user8781582795485
user8781582795485 :
As a manager in a customer service driven company, we want to know this stuff. So good job for saying something and being kind and curtious about it
2024-07-30 19:38:40
2698
michiedpowell
michiedpowell :
well done!! you did so so good. SO GOOD!
2024-07-30 11:08:10
471
nikkidinmore
Nikki Dinmore :
sooo many people could take notes from you. you handled this so beautifully. there is alot to be said for emotionally stunted adults. well done!
2024-07-31 07:42:06
231
mynameismaighan
Maighan :
Well done queen as you should and handled with grace and care ❤️
2024-07-30 11:15:18
124
djarumslut
<3 :
I’ve worked in customer service the longest and critique given this way is super helpful and seen as considerate!
2024-07-30 19:22:22
168
jezbreezy
Jeremy Franco :
wow you are so much nicer than I am
2024-07-31 05:00:20
9
roseelizaaaa
Rose Eliza :
You’re so sweet 😭
2024-07-30 09:59:25
172
vitavasta
Vita Vasta :
I'm really glad you said something
2024-07-30 12:23:17
77
cazzaa2171
ForGoodnessSake :
Well done. Complaining can be done politely and you nailed it
2024-07-30 21:59:45
50
hclaire29
Han ✨ :
Good on you! Great that you let them know and that she seemed understanding.
2024-07-30 11:02:46
28
jemdevenish
Jemma 🌻✨ :
Good on you for leaving this feedback girl. The call to your personal mobile is a bit excessive too! Well done!
2024-07-30 14:47:55
70
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