Jessica Vanel
Region: US
Saturday 03 August 2024 14:30:31 GMT
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Comments
Eric :
Is it bad that the explanation didn’t make sense to me either?
2024-08-03 21:33:32
515
parker1man1 :
How dare you not cover my mistake by giving me the Impossible!?
2024-08-03 15:32:29
1636
Francesca Amato :
Patience of a saint
2024-08-07 21:44:16
0
sammtaylor_23 :
My boyfriend and I booked a hotel and we got there at 3am and they told us we couldn’t check in until 6am and even then it would be an early check in.
2024-08-03 15:30:29
28
neophenx :
do confirmations not come with a printed check in time anymore or am I going crazy when I see them?
2024-08-03 15:37:13
674
Ellie :
working hotels are the worst with these clients
2024-08-03 14:36:49
729
Miss Megs :
I’m so glad I worked front desk at an independent property with no diamond elite superstar gold premium member but got “I’ve being coming here for 30 years”
2024-08-03 18:16:26
25
Mari :
Why is a check-in at 4:00 PM? Is that common in the U.S?
2024-08-05 03:18:14
0
Doug :
I'm confused, if I want a room for Thursday do I ask for Wednesday or Friday?
2024-08-05 19:16:32
0
shufunk :
what's sad is it defaults to "tomorrow" instead of "tonight" when booking online but the guest doesn't double check before submitting and should call it after midnight.
2024-08-03 14:58:56
116
LadybugMadi :
Wow. I’d think this was parody if it weren’t for working in retail. 😅
2024-08-03 21:37:46
75
𝔎𝔞𝔱𝔦𝔢 𝔏𝔢𝔢 🥀 :
4PM is wild
2024-08-05 13:19:41
7
AF39 :
All this conversations are like the ones I have with my 6 years old 😅
2024-08-03 15:42:42
1
Nicky-with-a-y :
Did she ever get her cards back 😅
2024-08-03 14:40:11
52
BrianE :
you always look cute whatever you wear
2024-08-03 14:51:53
16
The Mighty Kymm :
We definitely need a part two where she is shocked, SHOCKED to find that her super high elite reward status has been canceled as per her request!
2024-08-04 00:14:56
47
Darbi2425 :
This is painfully, massively true 😄😄😄
2024-08-04 01:44:25
2
Triston Wilkerson :
When she said I’m just gonna have to sleep in the lobby I offered that to a man one time because his fiancé booked the room, he got locked out didn’t know her address birthday or anything 😭
2024-08-04 17:45:19
1
Terrence Bender :
We can't never win working in the customer service industry 😭
2024-08-03 16:26:08
19
Liz Gross :
I watch your videos, wondering how ppl make mistakes like this. Then I showed to a hotel the 1st day of our vacay and found I’d made the reso starting the day before and we’d been marked as no show 😭
2024-08-05 00:30:35
0
Ivyandthe :
And here I am getting emails a week out with reminders for my upcoming stay 😂
2024-08-03 23:11:45
16
Lynnz :
5 years working front desk at a shmarriott and seen many of these.
2024-08-09 07:38:04
0
Dafine [dah-feen] ✨✨ :
I bet she’ll rebook another time, forgetting you told you to delete the rewards account and still expect the perks!!
2024-08-03 14:48:25
18
Gel :
Better than I. Sorry your res is for 4pm your on your own for a res before that.
2024-08-03 14:44:32
16
penguinnation1 :
exactly why do we even try??? they are just gonna give us a bad review anyways
2024-08-03 15:25:52
7
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