@jessicavanel: She really thought coming back to the desk and lying was a good idea?! 😀 Absolutely not. If you missed part 1, you can find it on my page! #skit #hotel #talesfromthefrontdesk #frontdesklife

Jessica Vanel
Jessica Vanel
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Region: US
Sunday 22 September 2024 14:34:59 GMT
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baileythegirldogandherma
Cass M G :
Stayed at a hotel in downtown Denver with a $450 hold. Now that was ridiculous.
2024-09-22 14:54:01
1155
lmpinwr
Linda Mc Perry :
$150 is high? I went to a place in Dallas expecting about $100 and they told me it was going to be a $600 hold!
2024-09-22 14:59:05
146
anti.g4mes
Anti.Games :
Our hold is $50. You should see the amount of people who complain about that 💀 it’s insane
2024-09-22 15:26:36
617
huwelwyn25
Huw Richards :
Is it a common thing with hotels in America? I don’t think I’ve had to deal with this is in the UK where I’m from
2024-09-23 01:05:21
4
margaritababy1821
Margarita1821baby :
Why is she complaining about this fee if she plan to do something?
2024-09-22 16:55:42
24
emilyovertonn
Em :
this would have been funny if the girl asked to charge something to her room not realizing that’s an incidental charge
2024-09-22 15:29:16
11
rachelzoezac
Rachel Oldham :
question what happens if someone doesn't have 150 in their account? cos I sure don't lol
2024-11-21 07:38:45
1
mamashelby2011
MamaS :
genuine question: is the incidentals hold amount listed on the information filled out when booking the stay? I don't travel much $$ but if I did it would be necessary for me to know this amount 1/2
2024-09-22 15:26:58
2
enokilus
Fae ꨄ :
actual question, is the hold actually holding the money till they leave? so they can't use that specific 150? or? cause I wouldn't count on that at all.
2024-09-22 16:41:53
1
tabbykatcrochet
Tabby Baranski :
People will get mad no matter what the hold amount is.... when I worked at a hotel we had the lowest incidental I've ever heard of $20 and people still got big mad
2024-09-22 15:19:32
4
your_favorite_gamer_mom
Your Favorite Gamer Mom :
The hotel where I worked only had a $50 hold. It absolutely should have been more 😬 Granted, this was 10 years ago.
2024-09-22 17:48:54
24
littlefroggie4u
Little Froggie :
I love your very special approach to service with a smile 😄
2024-09-23 19:06:56
0
realtorteresacaldwell
TLCaldwell :
I abhor the holds for incidentals. Then, a Front Desk Staff member said they just had an incident where the guest stole a MATTRESS!!!!!
2024-09-23 16:41:41
14
remnant_freelancer
RubyRose :
beauty of being the only employee on shift. you are basically the manager...and the maintenance person...and security
2024-09-22 15:05:02
134
chewiemort
Chewie :
Whenever anyone kicks up a fuss over prices or tries to do a deal I just offer to put the price up more
2024-09-22 20:38:30
0
maynase3
Mason :
car rental is a same deal and sometimes the hold can be upwards to 1000 depending on the car and company
2024-09-22 16:43:54
4
tracymichelle60
tracymichelle60 :
😭 as a night auditor i get this all the time and i dont have a filter so i like to just leave it at "you wanna get the room or not? if not please leave" 🤣 i also love the awkward "intimidation"
2024-09-22 22:02:50
8
diamonddiaz761
diamonddiaz761 :
Honestly the problem is these holds are treated the same as charges by the bank and take forever to release. I’ve had holds that took over a week to post to my account. But it’s not the vendors fault.
2024-09-23 14:49:38
0
phishyphace
Jay :
Honest question…what was done before the hold was the norm? Like why can’t the card on file be used without a hold for damages
2024-09-22 15:15:09
1
grey_wolf_1992
grey_wolf_1992 :
The beauty of NA, we get to be a bit more blunt with these people. I had a guy arguing with my co-worker when I came in for my shift one night(1/2)
2024-09-28 02:17:16
0
joedominion
Jose Dominio :
Lately, I’m finding most hotels don’t even ask for the hold anymore if you’ve pre-paid for the room. It’s been quite a refreshing change of policy.
2024-09-23 01:22:58
0
cuterwithcatears
CuterwithCatEars :
even if it was released on the hotel side the bank won't release for a few days, which is why it's wise to use a credit card
2024-09-22 23:12:33
39
hasinabender
hasinabender :
Such a pet peeve when they say I didn't have the incidental the last time 🤦🏽‍♀️🤦🏽‍♀️
2024-09-22 23:16:09
2
joshua.s94
Joshua :
I went to a hotel once in Austin and they charged the same amount of incidental as your stay. So I had to spend the weekend with almost no money because it was close to $1000
2024-09-22 22:50:08
0
samidaringcreations
SamidaringCreations :
that was the thing I that surprised me the most when I traveled for the first time ever. i was quite upset about it because I had researched for months and Noone ever told me and I even went back pt1
2024-09-23 06:28:58
0
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