@providencenews: The North Carolina Department of Emergency Management says people trying to get in touch with loved ones in Western North Carolina have a few options right now. You can call 1-800-RED-CROSS (1-800-733-2767) and supply as much information as possible about your loved one. Wait times are expected to be long due to large call volume. In addition, NC Department of Emergency Management says you can contact NC211. The agency also recommends checking your loved one’s Facebook page to see if they have used Facebook’s Crisis Response to mark themselves safe. And The NC Department of Emergency Management also recommends trying to message your loved one – perhaps via a social media app – or email them to see if that type of message will go through if calls and texts won’t go through. Helene caused significant damage to cell phone towers, plus most people in the affected areas of Western North Carolina do not have power, so communication is very difficult right now. #hurricanehelene #flooding #northcarolina #weather #asheville #redcross