@evautoalex: Part 1: Tough situation where a customer got buyers remorse so we are going to help him get what he wants and make him happy and us happy! #evauto #fyp #cardealership #tesla #buyersremorse #carsales

EV Auto Alex
EV Auto Alex
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Region: US
Wednesday 02 October 2024 22:12:10 GMT
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t_0917_
Tyler :
Part 2?
2024-10-03 00:39:52
22
jt17390
jt1739 :
wants to return it next day, just unwind the deal.
2024-10-02 22:27:43
146
points.travelbuddy
Points Travel Buddy :
So he didn't think about how he was going to charge it 😅
2024-11-05 10:39:00
0
andythuan
Andy Thuan :
Basically he didn’t do much research for how the EV would suit his lifestyle lol.
2024-10-02 22:56:53
1755
whisksandwards
Amy :
Most dealerships would’ve just let this go to voicemail🤣 he should feel lucky that he has options
2024-10-03 05:17:32
260
bigbadjohan
John Wiebe :
You handled that with class. I'm a business owner and love watching how you treat your customers.
2024-10-02 22:39:44
490
diy.hammoud
Moe :
Can’t he just sell it? Why’s he wasting your time
2024-10-02 23:07:10
21
lanceruban
Lance Ruban :
You don’t ware out brakes on an electric car?
2024-10-15 14:59:18
0
jackcarine1
Jack Carine :
You were very fair
2024-11-05 11:24:29
0
willen122333
Willen “K-0SC” Ford :
Isn’t there a 3-day rule allowing a customer to return anything within 3 days of the sale?
2024-10-02 22:41:17
37
boom.town55
Boomer :
The fact that the dad called in too 😂😂
2024-10-03 02:04:14
142
kainwad96
Kain wadsworth :
I’m glad you stuck up for your company. You were more than fair throughout this conversation and your a rare dealership!
2024-11-02 02:01:03
0
dunnsdetailing559
casey dunn :
Bro could have just charged him 1k restocking fee
2024-10-03 03:43:31
43
hernan.eddie
Eddie :
I think you guys handled it perfectly and better than 99% of dealerships. Kid is lucky you guys are even accepting to help him out
2024-10-02 22:35:58
828
maddkamper
maddkamper :
Good on you for giving him a reality check on how the world works WHILE at the same time trying to help him out. IMO you are going above and beyond. Good on you!
2024-10-03 00:36:56
379
wetwash68
Smokeshow68 :
I think you guys went above and beyond…
2024-10-02 22:29:45
177
bsm20012020
user5055160880940 :
Never buy an EV just for this reason! Who in their right mind wants to deal with charging!
2024-10-03 03:56:30
4
_peterp_
_PeterP_ :
What EV did he buy if he is changing to a Hyundai ?
2024-10-14 05:21:23
3
simply.here8
Simply Here :
Nah, everyone knows electric cars aren’t feasible for travel. It’s more of a statement to drive one, they’re far from practical
2024-10-06 20:16:59
2
anyways.co
Grace :
Are you the finance manager ? Or what’s your position
2024-11-05 12:42:40
0
ukestuff.info
UkeStuff :
Anyone else saying, “A Hyundai Sonata?!?!?” Why not a Camry or Accord? Seems like a lot of odd decisions from the buyer.
2024-10-02 23:38:18
95
justme44441
justme44441 :
It sounds like he found another car from a private seller so he wanted to return the new car.
2024-10-05 04:47:55
40
casedaddy
Casedaddy :
I had a customer buy a FWD vehicle and called me 2 weeks later saying it wasnt Four Wheel Drive?!?!? I said do what? No ma’am FWD is front wheel drive….
2024-10-03 01:49:58
15
natomashomeboy1
natomashomeboy1 :
Different generation 🤦‍♂️, you handled that perfectly.
2024-10-03 00:42:38
190
boise.hivemapper
Boise.Hivemapper :
Handled like a pro. Stand your ground while helping the customer.
2024-10-02 22:48:14
458
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