Carmen Madness
Region: CA
Saturday 19 October 2024 20:39:55 GMT
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ask_Hong🇨🇦 :
You need to escalate this directly with Samsung corporate. At the store level they have no power or discretion to do anything.
2024-10-19 20:47:23
89
Voqqra :
Ex-Samsung user here. I had warranty issues with my s2, s4 mini, s8+, and had to battle Samsung each time. Went to iPhone and had an issue and they gave me a brand new phone. wasn't under Apple Care either. This is why Apple wins for me.
2024-10-19 22:27:07
62
Bobbie R :
I would take off the screen protector and go to a different store and say nothing about it. If that doesn't work call corporate.
2024-10-19 22:16:44
24
❥𝐒𝐀𝐋𝐓𝐘𝐉𝐄𝐍 :
How does the screen protector void the warranty??!! wtf 🤬
2024-10-20 01:47:37
32
TJ Stockstill :
Do you not have insurance on the phone through your service provider or samsung care if you bought it through samsung?
2024-10-19 20:50:01
4
Carin Stam :
Never had any problematiek with Samsung, replacement tv screens even when tv was almost 2 years okd, also replacement batterij for free with an almost 2 year old phone, plus replaced a whole phone 1.
2024-10-20 04:31:45
0
Mercedes Kotalik :
call samsung directly ... I have NEVER had this customer service from samsung and I have had them most of my life .... I rarely have to contact them tho ... I use their chat if I need it
2024-10-19 20:50:48
29
Maribel Caldera :
Did you purchase directly from Samsung?
2024-10-19 20:45:55
1
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