@teratechkk: [Zubaidah]HP PAVILION 14-CE3073TX - Windows freezes and therefore, blue screen happened: Data backup and Restoration & Format ✅ As when it comes to windows freeze or blue screen, it could be the storage problem. However, fortunately that the storage still accessible so that we do the data backup & just format afterward. If there's any inquiry please do contact with us at 01162090526📱Windows 冻结,因此出现蓝屏:数据备份和恢复与格式化✅ 当 Windows 冻结或蓝屏时,可能是存储问题。不过,幸运的是,存储仍然可以访问,因此我们可以进行数据备份,然后进行格式化。如有任何疑问,请拨打 01162090526📱 与我们联系