@missclairebenjamin: 🚨 Handling the “poor performer”👇 It can be frustrating as a manager when it’s hard to get to the bottom of poor performance. When we display frustration in an unproductive way it disrupts safety in the relationship dynamic which will make it even harder to get to the bottom of things. Instead I would recommend the following: ▶️ Make sure they know you want to be supportive and see their potential ▶️ Let them know you need their help. This creates shared responsibility which is exactly the dynamic you ideally want to create. “I really need your help as I’m not sure how best to support as I’m mindful the solutions I’ve offered so far haven’t helped” ▶️ Rather than putting them on the spot ask them to have a think about what support they think would help. “Can you have a think overnight what help you think you need and bring some suggestions to your one to one tomorrow so we can come up with a plan together?” 💬 Have you ever been on either side of this? Share your experiences in the comments so we can learn from each other 😊 📌 Please be mindful that the perspective offered in this video is generalised and won’t fit every situation so please follow your instincts about whether this applies to your situation. You’ve got this! 💾 Save this for later ✈️ Share with someone who you think this could help 🚀 Follow for more management tips #worktips #leadershipdevelopment #difficultsituations #difficultpeople #work #corporatelife #emotionalintelligence #communicationskills #conflictmanagement #difficultconversations #managingpeople #managertips

Claire | Work people tips
Claire | Work people tips
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Friday 22 November 2024 13:30:51 GMT
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kllarkashwood3
🇨🇦KllarkAshwood🇨🇦 :
my default is asking them to teach me how to do it. it helps to demonstrate their understanding of the task and gives me an opportunity to see where the gap is.
2024-11-22 18:41:12
301
frankandearnest5
frankandearnest5 :
They are not realistic portrayals of how most workplaces operate...staff have to be able to carry out their role to an agreed upon level. You can't hand hold repeatedly...its perform or exit.😳
2024-11-22 14:14:54
242
bluegreeninbetween
bluegreeninbetween :
The worst advice for the new managers is to spent more time with their “poor performance” reports rather than supporting high performance. Just give them 2-3 chances with a sincere effort, then fire.
2024-11-22 20:58:12
15
yourhopegarden
Erin Riley :
These are so helpful.
2024-11-22 13:42:26
12
miray.youssef
mirayposa :
This is helpful to hear at least the first few times. It makes an impact
2024-11-22 17:32:08
3
victoriaaa8982
Victoria :
what can I do when it's my manager that refuses to learn and makes constant mistakes, which in turn reflects poorly on the team?
2025-04-05 12:15:20
0
jolar123
🇬🇧 :
my comment on this would be asking someone to think overnight leaves room for more worry and anxiety from the employee pov....
2024-11-22 23:43:12
3
areyoudaylulu
areyoudaylulu :
Coaching for the win ✨🥰
2024-11-28 21:05:04
2
avp8306
AvP :
The way the first example is so much nicer than anything I’ve ever seen
2024-11-28 11:19:49
2
acfire
user5975092067272 :
Honestly I’ve said it before I’ll say it again - top tier acting
2024-11-27 18:56:51
0
beccapereira8
Becca Pereira :
🥰🥰🥰
2024-12-10 10:11:34
0
artbykris1
Art by Kris :
❤️
2024-12-10 11:47:25
0
milps2020
Milps :
making mistakes makes you a poor performer 😳
2024-11-27 20:03:57
0
mrshoneydee
HoneyGlowDee :
Having conversations while you’re not in an emotional state was one of the best things I learned as a leader.
2024-11-23 03:48:48
40
y4_.l8
🎰 :
Why isn’t she famous
2024-11-22 13:57:13
13
entrepremillionaire
Entrepremillionaire 🇨🇦 :
I wanted to say thank you for all that I have learned from you!! It has been so beneficial for my team and myself 🥰
2024-11-22 18:42:56
12
duncanmcintyrex
Duncan :
I think when it comes to managing people there is an aspect of shared responsibility, but if you’ve discussed issues multiple times, retrained and offered help what else can you do?
2024-11-22 22:00:33
11
jamakinmehatchallll
JamakinMeHatchaAll :
YOU FORGOT THE MANAGER NEEDS TO FOLLOW THROUGH
2024-11-24 01:20:41
9
missclairebenjamin
Claire | Work people tips :
Have you ever been on either side of this? Share your experiences in the comments so we can learn from each other 😊
2024-11-22 13:31:17
6
randall032
Randall :
As an IC, these are strangely helpful so I can empathize with my manager and “get inside her head” before these conversations even happen
2024-11-23 05:55:08
6
mommadragon4
MommaDragon4 :
....reactive and critical shouldn't be green. 😅
2024-11-22 21:23:02
4
mdf6777
Iknowme :
I really need managers to learn when it’s time to just cut your losses. I would bet 99% of the time the person is lazy or just dumb. Making it way harder for the rest of us. Just fire them!!!!
2024-11-23 01:35:29
4
everyproblemisanoppo
Every problem is an :
the manager is probably reading a 3 week old draft
2024-11-28 08:21:27
3
sapphicpai
Bel :
helpful, thank you!
2024-11-22 14:44:15
3
shelemabegum
Shelema :
This is brilliant, I will use this tomorrow! Thank you sp much! x 🥰
2024-11-23 14:47:46
2
h_33n97
h_33n97 :
And that’s exactly how THEY TALK
2024-11-26 20:11:07
2
jodeeann8
Jodee Ann Goodwin :
What would you do if you take those steps but the employees answers are ‘don’t know’
2024-11-22 17:36:20
2
ro_cio82
Rocio :
I have tried every single approach and nothing works. I just can’t deal with it any longer
2024-11-30 03:39:35
2
orodelmar
# oro del mar :
I did this but still no changes. Any advice?
2024-11-30 15:05:05
2
k80k82144
Katie :
How do we flip this when the manager is the one who consistently makes the same mistakes?
2024-11-23 00:15:02
1
emlynmio
Mio :
If only this much convo ever even happened in workplaces 😭
2025-01-17 13:49:19
1
mm76401
M&M :
How lovely it would be to be spoken to in such a manner of respect!
2024-12-16 19:56:20
1
southernbaseballmomma
SouthernBoyMommax1 :
I needed to see this / I have to give my first write up on Monday as an office manager. This is the exact conversation I feel I need to have
2024-12-21 01:56:39
0
saltandcinders
🧿🌕Salt_and_cinders✨🪬 :
Nah. Someone who’s making the same mistakes after being reviewed twice and a habit, they need to be told it’s not okay. Going too easy on people is what leads to this.
2024-12-20 00:27:17
0
angie_diam
Angie :
😳😳😳
2024-12-02 21:07:34
0
kelly_ks4.98
Kelly.K.🎀 :
😳😳😳
2024-11-27 20:28:50
0
bloemd
BloemD :
🥰🥰🥰
2024-11-26 16:06:53
0
krahzee1
BourbonBBQandBS❌ :
This is just a nicer version of the same repeated conversation, some people aren’t cut out for some jobs. You need to either find tools to help them do better or help find them another role that better suits them.
2024-11-24 15:54:10
0
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