@fbinegotiator: Stop Asking: "What Do You Mean" #communicationskills #phonecall #listeningskills

Chris Voss
Chris Voss
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Region: US
Friday 22 November 2024 20:27:27 GMT
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extrabigasstaco
extrabigasstaco :
I need an example on mirroring tho, are you literally just repeating it back to them the way they said it?
2024-11-24 08:18:23
25
beavis611411
beavis611411 :
Or, the person says “yes”
2024-11-24 18:02:05
44
tactical_chef
tactical_chef :
as a Marine Corps Instructor we repeat the question in our own words and ask is that your question? Then we answer and ask if I answered your questiion
2024-11-24 15:44:59
7
addict865
Megan :
Does not work in my place of business. I repeat it back and my boss says ‘you take everything so literally when I speak’ ‘I say it’s exactly what you said so how am I supposed to take it?’
2024-11-24 13:55:31
6
kittenhasclaws1
Kittenhasclaws :
Yes – And 90% of the time when I repeat their words back to them – it don't make sense to them either so they have to put it a different way. "oh I meant.." "what I mean is..." 👍🏼
2024-11-25 00:17:04
5
kentuckygunner86
Shane Poynter :
Or they get mad. I don't own a talking bird for a reason.
2024-11-25 02:00:02
2
taffec
Taffec :
Im autistic and Im sure its unitentend but thank you so much for helping me with the playbook to social interactions. you literally need to market to us so more people can understand
2024-11-24 18:33:12
2
jessesamson
Jesse Samson :
Used that technique in sales.
2024-11-24 17:43:12
1
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