@cbcnews: A couple is speaking out after WestJet cancelled their flight, fought them over compensation and then tried to keep the details secret when they told their story on social media. Industry watchers and legal experts say it’s part of a worrying trend involving airlines and the country's regulator. #WestJet #Airlines #Travel #Canada #News #CBCNews
Don't bother with the CTA. Go right to small claims court. It can be made public and the airlines have zero say in it, and it sets prescident which is what they really don't want.
2024-11-28 14:31:46
23
Emily, The Female Abroad :
WS changed an outbound flight that would miss their own connection. I called them and the agent was shocked. only 1 flight per day, had to fight to get them to change airports so I could fly 🤦♀️
2024-11-27 22:06:26
21
user6126334079553 :
West Jet first changed my flight times, they did notify me, but it meant I had to leave a day earlier, which cost me another night at my hotel. They then changed the aircraft. I had booked 1/2
2024-11-30 22:36:37
0
Akeila 🇯🇲 🇨🇦 🍁 :
You should have called WestJet. They cancelled my flight and the rescheduled flight wouldn’t work for me. When I called they booked me on a different airline. This was this year
2024-12-11 14:00:03
0
Thunderstick :
I had that happen in September.. the clerk mentioned she didn’t even care about her job.. and that’s how she out it.. i left a day later and had paid the same price..🥴
2024-11-28 02:58:52
10
Here4Gigglezz :
I flew west jet once & never again. They didn’t even email me to let me know my flight was cancelled & didn’t wanna refund me via my credit card. I had to spend 2k to fly with Air Canada last minute.
2024-11-29 10:27:57
3
Kyle :
CBC doing real news? Lol
2025-02-22 05:17:35
0
Gab :
Can’t even count how many times air Canada has delayed and caused missed flights costing me thousands out of pocket for hotels and missed occasions
2025-02-24 22:59:33
0
dfmclean🇨🇦 :
Last September they forgot to load my wheelchair.... They wanted me to sign an NDA in exchange for compensation. Going through Transport Canada mediation instead. Probably won't get as much but....
2024-11-28 17:52:07
0
Betty :
Please do the same for bookingdotcom
2024-11-28 00:17:44
4
Not Your Dad :
Westjet and Air Canada received BILLIONS over Covid. The cost of a domestic flight is MORE expensive than it's US counterparts and they nickel and dime at every turn. LEGISLATION NOW.
2024-11-27 22:22:54
662
PowderDog44 :
Ever since WestJet was bought by private equity its been all downhill. Probably the worst Canadian airline now
2024-11-27 21:53:18
170
Mandi Campbell :
WestJet is horrible
2024-11-27 22:04:55
102
Carolyn K :
unless you have me sign a NDA before the offer, they can't tell you it's confidential after the fact.
2024-11-27 21:23:36
70
Wtafwjd 🇨🇦 :
I miss a lot of things from the good old days, but one of the things I missed the most is WestJet customer service. They suck now.
2024-11-27 21:55:11
36
mt09canada :
I’ve been lucky to never have an issue with WestJet. But I’ve had nothing problems with Air Canada.
2024-11-27 22:54:00
20
Darlyn Johnson :
The exact thing happened to us. WestJet cancelled due to weather conditions but aircanada leaving from same place and same time flew. I applied for compensation and was denied
2024-11-28 13:56:29
11
Deer :
WestJet has change my flights many times… I got no compensation
2024-11-27 21:23:35
30
Jeff_Perth_WA 🇦🇺 :
I'll sign a NDA, but that will in occur a $100,000.00 fee payable in advance
2024-11-27 21:34:02
25
Stew :
WestJet is getting horrible to fly with
2024-11-28 02:54:33
24
smokes_3 :
Air Canada and Westjet are a joke.
2024-11-29 01:31:15
19
WorkingDadxx🇨🇦🇨🇦 :
Honestly if the airline has done something wrong it should not be hidden bottom line.
2024-11-27 21:25:19
18
benzayb :
WestJet has been dropping the ball. please cover Charlet Chung's encounter with them.
2024-11-28 00:31:35
10
TikTokDadTalk 🇨🇦 :
Airlines will always try to find ways not to pay
2024-11-27 21:30:03
9
CamGoldenGun :
No NDA no problem
2024-11-27 21:31:25
13
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