@emmadoo0: This is the first time a guest has been injured at my Airbnb I’m just navigating the process of it and tbh I am stressed 😣 Also in case you don’t watch til the end - I’m cleaning the airbnb after a different guest in this video

Emma Tyrrell 💖
Emma Tyrrell 💖
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Region: US
Wednesday 11 December 2024 15:20:46 GMT
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aespinozadm
Adriana :
You do not owe them a penny.
2024-12-11 17:37:18
4384
rsqmum
Rsqmum :
You should not have refunded anything to them without proof that this actually happened. But by refunding it, you are sort of admitting liability. I bet you hear more from them.
2024-12-11 17:08:57
2568
meggyb8412
Meg :
I hope they are telling the truth!
2024-12-11 15:36:42
3452
barbie_kennedy
barbie_kenn :
I would ask for proof before giving them a refund.
2024-12-11 17:30:19
1802
lilmel48
Melanie Ann :
This isn’t something I would even think to ask a refund for. Seems weird to me! Also, would your home owners insurance cover this?
2024-12-11 17:19:16
367
kimmyemergenseamermaid
EmergenSEA mermaids 🧜🏼‍♀️ :
Please ask for proof of injury meaning a hospital stay note.
2024-12-12 01:38:37
777
snoopyskyee
𝐒 ౨ৎ :
Wait how do you know that it really happened? Do you have to ask for proof before refunding?
2024-12-11 15:39:33
141
vns1860
Vee🤎🌻 :
Personally I would ask for some kind of proof. Or if you have cameras outside I’d check to see if an ambulance was called because with a head wound that bad they would have called one.
2024-12-11 15:52:01
492
lukic.tati
Tatiana :
I feel like you are way too lenient. I would ask for proof of injuries. And even then consider whether a refund was necessary. If you are not at fault for the accident why would you refund?
2024-12-11 19:55:41
257
tamzinjb
Tamzin :
These comments made me realise I’m too nice
2024-12-13 10:15:30
66
snowstars111
SnowStars111 :
doctor's note
2024-12-11 17:07:14
509
kikks_xx
kikks :
that's crazy, how is that your responsibility?
2024-12-13 12:32:16
430
marimommyo3
The Vintage Wanderer :
Sounds super sussss. Hope all ends well. 😳
2024-12-11 19:00:00
24
annemwaterman
Anne :
Very kind of you to refund because I’m sure you weren’t obliged. And surely there is no liability in your part!! Hopefully they are telling the truth 😊
2024-12-11 15:59:55
43
user9092540987536
poopsie :
I would ask for proof of so I too am worried they would try to use. so sorry.
2024-12-11 16:14:27
57
un_wined
un-wined 🍷 :
I would ask for documentation before refunding. Say Airbnb needs it or something. But definitely not refund without proof. I’ve had so many people lie for a refund.
2024-12-11 20:22:40
30
hanna0099
hanna :
They accepted compensation. Hopefully they don’t try to sue.
2024-12-11 17:16:24
69
achasil
user7082603283896 :
What do you mean Airbnb would refund them? If Airbnb gives for a refund they don’t pay the host as exchange
2024-12-11 22:12:29
7
re.thebeesknees
Re.TheBeesKnees :
Get a ring camera at the front door. You can then track things in future.
2024-12-12 23:29:13
19
cram1221
Cait💙 :
I figured the refund would come through the travel insurance, not you guys. Get prepared for a claim against your homeowners insurance tho I’d assume.
2024-12-11 18:09:30
74
graceyayeley
Ayeley✨ :
Wait how do you know that it really happened? Do you have to ask for proof before refunding?
2024-12-11 15:29:43
151
melondy88
Melon88 :
It’s very stressful! I had an employee trip outside when she was putting some flags out for us and we had to file a work comp
2024-12-11 16:10:02
10
user192816901
Mg :
I wouldn’t refund
2024-12-12 02:29:26
37
lelayed
lelayed :
What are your protections against being sued in this case? I’d assume as long as there were no tripping hazards that this really isn’t your fault, so I don’t see why you’d be sued for anything
2024-12-11 15:56:58
36
captain_crabo
crabooo^_^ :
hope everything is fine
2024-12-11 15:30:37
15
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