@mastersofscale: Companies making it difficult for you to speak to a real human? It's by design. Bret Taylor, co-founder of Sierra AI and chairman of OpenAI, joined #MosSummit to give some enlightening insight into all things AI and how customer service operates. Watch at the link in our bio. #MosSummit #AI #BretTaylor
Disagree, I am a much happier customer when interacting with a human.
2024-12-26 19:08:35
5
Kotabear27 :
I have lost my mind dealing with phone robots... give me a person, or bring the price wayyyy down. Pick a struggle.
2024-12-26 20:00:30
0
user8570495207 :
They way they are out of touch is crazy
2024-12-26 19:08:48
4
RobertWalker :
This is such a miltonian view of how to run a business. We're so unaccustomed to customer service now, it's overwhelmingly positive. it's a luxury now. In reality, that's your reputation for $10
2024-12-26 19:45:39
1
Mike Eyman :
I am genuinely curious how he calculated that an answered call cost $20. How long is the person on the phone for? Nobody wants to talk to AI, and that's a fact.
2024-12-26 19:45:10
1
gaystem :
AI LLMs are not that good. And most people do not know how to develop a prompt. Also AI Customer Service Jailbreaking will happen
2024-12-26 20:30:55
0
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