Kayla Plotzke
Region: US
Saturday 28 December 2024 17:35:18 GMT
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Heather Yorks :
Wish I saw this post before I ordered two rings and a necklace. Shipping is ridiculous.
2025-04-23 01:52:20
34
Lori Fitz :
My rings tarnished in less than a month. Customer service assured me quality before I ordered- I showed them this. They would only
2025-03-17 15:07:43
37
retta :
Oh, and for each of the six items I ordered, I received shipping and tracking information. The items I ordered were done in March 2026. Maybe they just got better
2026-04-15 23:29:15
2
user5547378695218 :
I placed and order for Christmas, as of today 3/3/2025, I still haven't gotten my order. I have requested a refund 3x, nothing but emails offering $15.00 off another order.
2025-03-04 03:43:57
12
Stephanie.Lawrence331 :
Customer service is so important!
2026-04-27 21:38:26
2
sp :
i ordered my rings on dec 15and i finally got an update through the Shop app on like the 28th.. it hasn’t moved from the spot in SoCal in like 3 days /: i’m hoping for mine to be here this week
2025-01-01 23:03:25
5
Nurse Amanda :
I'm having the same issues now
2025-12-11 08:10:44
0
Anne Harris6485 :
customer service is AI with one answer: no refund for any reason. products do not even resemble the photos
2025-12-25 00:17:52
2
susannelson975 :
ordered 2 bracelets and necklace-clasp on necklace wud not open, tennis bracelet clasp was bent and didnt work well, paperclip bracelet the heart charm kept falling off-wore 2x the clasp broke-emailed
2025-04-26 13:47:51
5
Denise Bean Wilkins :
I am in love with polka dots, do you mind telling me the brand of your robe?
2024-12-29 15:49:08
6
Lia :
It says real gold is it? 18k
2025-03-27 06:13:44
1
Vivian :
Have your rings tarnished?
2025-10-23 18:30:04
0
mrs.brunswick :
Thanks for this review.
2025-04-28 03:01:03
1
gatubela :
Hi would you mind sharing where your robe is from?
2026-01-27 05:06:36
0
E :
Thank you for this, I’m glad I saw this video before ordering!
2025-12-15 01:43:39
1
KatieRose03 :
I just received my hoop earrings I've been waiting for excitedly so disappointed. I knew I immediately got scammed. the hopes are spotted and already tarnishing
2025-10-21 00:29:23
2
Injustice@BrickCity :
Ordered via Nordstrom, got earrings directly from mint&Lilly quickly. Looks good so far-mushroom hoop earrings.
2026-01-11 18:30:09
0
user5547378695218 :
The USPS Tracking says it's at the Recovery Center in LA. CA. I'm very disappointed.
2025-03-04 03:45:59
4
Rachel :
I ordered a pair of earrings and they came broke. The customer service was great but to return them i would have to pay for shipping so just opted for a gift card
2026-02-08 03:26:38
1
sbshop :
It’s been over a month since I’ve ordered and there is no shipping info besides shipment on its way. I’ve reached out 3 times and no response. I wouldn’t purchase again from them.
2025-08-05 05:24:59
0
shellingwithmimi :
Customer service is a no. They do not even respond to emails. I had to get my bank involved.
2025-09-06 02:54:58
2
coilsweeper :
I will never order from mint and Lilly again, I ordered a bracelet oct 20th and still not arrived on the Veho keeps saying delayed, I will stick with Macy’s and the likes from now on.
2025-11-02 18:52:22
2
snowynightstorm :
Horrible customer service … they literally sent the wrong item & refuse to refund their mistake
2025-10-08 01:01:20
0
retta :
I have ordered six separate items from them with two of them being personalized, and I’ve had no problems whatsoever. Everything arrived in a timely manner, and the products are great! When I did have a problem with an earring that would not open so I couldn’t use it, they answered my email within five minutes and it shipped a new pair immediately. in my experience, they are a good company.
2026-04-15 23:28:16
0
nyclucyyy :
🥰🥰🥰
2025-08-11 20:12:36
1
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