@yamatrips: If you enter a JR gate using Mobile Suica, you won’t be able to use the unmanned ticket booth to buy a Shinkansen ticket. I get that upgrading the system costs millions of dollars, but seriously, have you seen the lines? Making this upgrade would definitely be worth it for smoother usability. #TokyoStation #BulletTrain #Shinkansen #JapanRailway #JRPass #TokyoTrip
SmartEX has an app you can download, on the app you can also link your physical suica card or mobile suica to your ticket on the app and use your suica to get through the gates for the shinkansen
2025-03-08 04:12:56
227
Simy :
Booked mine on Klook there website just says scan the QR code to board do I need to exchange them
2025-03-06 19:47:07
65
Bri :
Use Klook as well!!! If you are headed to Kyoto or Osaka, you can pay for seats that view Mt.Fuji too!!!
2025-03-12 11:00:55
40
Chan :
Japan is a weird place where you can feel like they're quite advanced yet so behind at the same time 😂
2025-03-19 08:08:52
49
Paige Roxanne :
I got my tickets on Klook, do I need to do anything extra?
2025-02-17 19:31:38
3
chapiamg :
Honestly night bus saved me… Tokyo to Osaka $60, lady policy, br, charger, and GOOD seats ☺️
2025-03-15 09:30:44
1
dydh :
Literally buy it from any other station people ugh
2025-03-11 17:43:55
2
christophermano84 :
The best way is getting in line. Does not take long.
2025-02-10 03:19:23
4
gaby :
We used klook and our experience was so smooth!
2025-03-12 10:46:41
6
raananaaa :
Not true!! It’s very easy to get tickets at the satiation!
2025-03-13 05:03:47
4
Michelle :
I just had this issue yesterday!! Yes update! I had to book through Klook.
2025-03-11 21:49:26
4
Texart :
Why wouldn’t you use Klook?
2025-02-15 13:39:29
2
jane⁷ @-@ :
I brought it on smart ex then you can connect the your IC card to the ticket you bought so no need to line up for the machine!! Or you can also do QR code but they sometimes don’t work lol
2025-03-12 02:12:41
4
patoriotto :
What? You can buy a ticket from the kiosk and yes it’ll give you a paper ticket but it’s otherwise very easy?
2025-03-11 21:12:54
5
The Kellie Diaries ✨🇨🇦 :
I easily bought a ticket from the machine at Tokyo station to Kyoto. Even picked my seat and added baggage. Just gives you a printed ticket. No QR needed. Very easy!
2025-03-15 22:37:46
3
Caitlin :
What if you bought tickets online through JR-WEST website but still need to approach a ticket booth to collect your physical ticket?
2025-04-07 22:18:49
2
_betsuni_ :
I bought mine ahead of time so I was waiting in line and the worker just told me to go to thru the scanner. One time they just took my phone and scanned the QR code for me 😂
2025-03-12 08:21:31
1
kamulagi :
i got mine from klook, the reserved seat, can i bring big luggage with me? or i cant?
2025-03-11 10:18:03
1
Brian :
Seems like the whole country. Trying to buy tickets to Pro Wrestling NOAH and a Sumo even on my trip and they don’t do electronic tickets either.
2025-03-11 15:28:54
2
E :
let me guess, i need to downgrade to an apple phone first
2025-03-11 20:39:37
1
Amandazzling :
Ordered on the SmartEX app a month prior! Why make yourself suffer 🙃
2025-04-07 13:43:30
0
Juli Day :
I had to wait in line in their office because my credit card doesn’t have a PIN number. Plus it was easier and I feel cheaper for them to book for me.
2025-05-23 03:11:00
0
Xavi :
If i buy JR paass i dont need that ticket right?
2025-05-01 13:45:49
0
King Rod :
over tourism. now is going to the places I want to go to. broooo.
2025-08-08 18:40:38
0
none :
so confused. am i trippin but if u bought a ticket from smart ex u would hv received a QR code, why people queing for ticket again? 🤔🤔🤔
2025-03-10 22:51:09
0
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