@missclairebenjamin: 🚨Handling the “sloppy” one👇 It can be really tiring and frustrating as a manager when you keep raising the same issues and the same mistakes happen repeatedly. A trap we can fall into is focusing on each individual incident rather than recognising the pattern that has emerged. The we can and focus on discussing this. Try to avoid showing your annoyance and instead highlight the pattern you’re seeing and try to tease out from your direct report how they think the unproductive pattern can be broken. Focusing on the pattern moves the conversation away from you against them and towards looking at the problem (the unproductive pattern) together. This creates safety which often helps resolve things. “I’m notice there’s a pattern in our 1:1s where [INSERT PATTERN]. I’m curious how we can we break this pattern?” Remember to be clear with your direct report that it’s important the issue is addressed to prevent it becoming a more formal performance conversation. Clear is kind. It’s important people understand the full picture and consequences. Let them know you are there to support but you need their help as you don’t know where to go next. This creates shared responsibility. 💬 Leave a 🙌 in the comments if you’re going to keep this technique up your sleeve 👀 📌 Please remember the advice offered in this video is generalised and intended for guidance purposes only. It will not fit every situation so please use your own judgment based on your own unique situation. 🚀 Follow for more tips on managing people with less stress #worktips #leadershipdevelopment #work #corporatelife #emotionalintelligence #difficultconversations #managertips #communicationskills #assertivecommunication #managingpeople

Claire | Work people tips

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Friday 24 January 2025 14:03:59 GMT