@tnsdiamonds: Trust the Process 🙏 Not everyone loves the deposit-first rule, but it ensures we protect our inventory and maintain efficient transactions. That’s what keeps things running smoothly at TNS. 💎 #TNSDiamonds #CustomerService #trusttheprocess

TNS Diamonds
TNS Diamonds
Open In TikTok:
Region: US
Saturday 01 February 2025 22:05:21 GMT
5415
154
30
0

Music

Download

Comments

cruisedavis
Cruise Davis :
Bro; write him a quote then. Sounds like he maybe got his verbage wrong and meant quote instead of invoice.
2025-02-01 22:47:25
10
enriqwtxc3o
ego :
Honestly, i'm with the client on this one.
2025-02-01 22:27:42
13
josephreaves193
Joseph Boba Reaves :
He had second thoughts, he probably couldn’t afford the watch, that’s my 2 cents 😂
2025-02-02 02:33:34
1
quicfuze123
Jonathan Smith 2656 :
sounds like you wouldn't use his credit card for the deposit, which gives the customer some protection. if that's the case you're wrong on this one. sure require wire for full payment but cc deposit
2025-02-01 22:20:52
15
dennisguzy
Dennis Guzy :
I have bought from TNS and paid a deposit to ensure the watch is held while I arranged the wire to pay. It was a fraction of the watches cost and I had no issue doing this at all.
2025-02-02 02:51:57
2
vlaslezin
Vlas Lezin :
customer is right on this one, you should modify your flow to issue a quote or invoice without taking it down
2025-02-02 01:09:06
4
by.barnett
by.barnett :
Can’t believe it didn’t work out he seems so reasonable!
2025-02-02 03:42:04
1
sumting_wong_
sumting_wong_ :
Client is right. Take the deposit on credit card
2025-02-01 22:39:03
5
katz_imports
Katz Imports Inc. :
do yous buy gift cards
2025-02-02 02:58:10
0
jennybwithchuckb
Chuck and Jenny :
people saying the customer is right are wrong. this is his business and he can run his business how he wants. if you don't like how he does his business go elsewhere.
2025-02-02 03:35:44
1
giulyaussie23
Giuliano 🇵🇸 :
Nice customer 😂😂😂
2025-02-02 00:23:24
1
driftlessdreamsddesigns
Connor :
idk an invoice is like a receipt. if he wants a breakdown of the price have it an email or text. no payment no receipt
2025-02-02 04:34:43
0
homecookdad123
DadTheCook :
Smart
2025-02-02 01:58:29
0
erictheclown1
Eric The Clown :
Makes no sense. You generate an invoice to pay upon. An invoice is not a receipt. That’s standard across all industries. Taking money while providing 0 paperwork for the customer gives the customer 0 confidence.
2025-02-01 22:11:54
8
enriquecastle
HenryCastle :
client is right. also theother time you had an issue with another customer and you said a watch sold twice because it took a while for website and platforms to update. you're giving conflicting stories.
2025-02-02 03:07:24
0
oldguy079
oldguy079 :
Been following you for a bit. You are not in the right on this one where you have been in the right in the past. I don’t blame the customer on this one. Learning lesson. This one’s on you
2025-02-01 22:38:22
4
docduran
Docduran :
No invoice no money dude. Usually you play fair but rethink on this.
2025-02-02 01:15:50
2
dirtydog680
dirtydog680 :
that's horrible business practice.
2025-02-02 00:48:06
2
thefoodboo
Paul H :
I def wouldn’t send any money without some sort of documentation. Sounds like the business process may not be optimal for driving customer confidence…this could all be easy fixed though
2025-02-01 23:04:24
2
slicktherulerrick
SlickTheRulerRick :
Client has a point. Oh well
2025-02-02 04:10:10
0
ministerofdeathgoth
user1584022174506 :
I’m in retail so I understand. Your system needs to include quotes. Would have been the solution. Customer was right in this. Also respectfully check your attitude.
2025-02-02 03:50:47
0
user6210113733806
user6210113733806 :
I’d never put a deposit on anything without an invoice or pro forma. Pretty shady my man. And not letting him use a CC for his protection is also a 🚩
2025-02-02 03:09:23
0
dirtydog680
dirtydog680 :
along w laziness
2025-02-02 00:48:22
0
horologydog
JonShaffer :
Buy the dealer, not the watch. If he doesn’t trust you then you don’t want him as a customer anyway. You might’ve dodged a bullet.
2025-02-01 23:09:38
0
To see more videos from user @tnsdiamonds, please go to the Tikwm homepage.

Other Videos


About