@missclairebenjamin: 🚨 Handling arrogant behaviour👇 When we’re managing someone with low emotional intelligence who also displays arrogant behaviour it can be really tough to navigate. You may find yourself stuck for words or losing control of the conversation. With someone displaying these behaviours there are 3 things I recommend: 1️⃣ Ask questions to encourage them to reflect. Ideally this is around something they care about like their reputation 2️⃣ Make them aware of the consequences At the end of the day we can’t force someone to change if they don’t want to. But by making them aware of consequences we leave them with the full picture to make a choice 3️⃣ Put the responsibility onto them Your responsibility as the manager is to increase their awareness and ensure they understand the consequences if they don’t adjust their behaviour Encouraging someone to reflect on how they could change their mindset can be helpful. For example: “How could you change your current mindset to ensure it doesn’t get in the way of you securing a promotion” 📌 Please remember the advice offered in this video is generalised and will not fit every situation. There are different ways this situation could be approached so please use your own judgement and adapt it as you see fit. 💬 Have you ever been in this situation? Share your experiences in the comments and leave a 🙌 if this was helpful 👀 💾 Save this for when you might need it ✈️ Share with someone who this could help 🚀 Follow for more tips on handling tricky situations at work #worktips #leadershipdevelopment #work #corporatelife #emotionalintelligence #difficultconversations #communicationskills #assertivecommunication #manager

Claire | Work people tips

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Monday 10 February 2025 19:11:26 GMT