I live in Japan and the amount of times I’ve watched people fiddle around when they know the answer is no but don’t want to say it. Also, no one loves paperwork more than Japan.
2025-04-01 22:29:33
84
hibye4957 :
So true, booking a Ryokan on a Japanese website is crazy compared to North American sites. It's like Japan hasn't improved processes since the 90s.
2025-04-01 20:07:17
66
Matthew Esmaili :
this…. booking tickets to ANYTHING in tokyo was like learning new software on each website lol. i was out here watching youtube videos on how to book tickets to a museum when they drop
2025-05-26 13:08:18
6
Terminally_Millenial :
People don’t realize how rigid the structures in Japan are, and how things only work because the society is so homogeneous.
2025-04-04 09:55:47
23
Anonymous :
Policies are too rigid and no one is willing to take responsibility for making decisions. It’s what makes the society great and horrible at the same time
2025-04-27 04:51:06
6
Shinae :
Working with a Japanese company for three years I learned that work ethic is high but efficiency is not prized in the least. A lot of work for work's sake. Possibly why the convolution?
2025-05-06 13:39:37
18
chapaguetti :
Okay I thought I was the only one… it’s sooooo convoluted at times.
2025-04-28 15:04:25
10
Rin 🌲 :
Very educational, thank you!
2025-04-02 17:10:12
0
speople :
vs bad consumer service in US no matter what
2025-04-02 17:33:26
1
Jdotmatrix :
Thailand is like this also. But in that instance, the source of the issue was a lack of experience with critical analysis.
2025-04-01 20:00:01
3
sixspeed :
I found UX in Japan terrible, trying to get a physical PISMO card was a nightmare, 2 people tried helping us.
2025-04-01 18:33:08
21
Rich :
Japan business would have ruled the world by now if not for what I term their built-in self destruct mechanism.
2025-04-02 01:06:04
2
henri212 :
You are 100% right.
2025-04-25 04:44:35
0
culturallymessy :
Japan is really the Germany of Asia. Or vice versa.
2025-05-26 16:09:18
1
Gavin K :
Company admin and govt. offices still using word processors in the 2000s. 🥺😳
2025-04-09 14:41:44
0
Terminally_Millenial :
Cue me mailing in a form with my Hanko and everything to pay my Japanese credit card with my American bank account.
2025-04-04 09:56:33
6
masagocoochie :
Very well explained.
2025-04-01 18:57:04
0
roseannadu :
American customer service is about the destination. The goal is all that matters even if the journey sucks.
2025-04-02 14:37:58
1
DrunkDrivingCrooner :
Almost every Japanese website is terrible 😭
2025-04-07 13:33:10
9
Chuy :
And can I just say if you don’t quickly figure things out Japanese people will side eye the fuck out of you. I’m like babe why isn’t this straightforward??? Stop side eyeing me. 😫
2025-04-01 21:35:03
11
roberjqmfab :
The UI on Japanese websites are hard to follow, way too busy 😭
2025-04-01 23:05:32
7
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