@syntheticzero: #japan #culturaldifference #customerservice another @Chris Zou shout out

Mitsu Hadeishi
Mitsu Hadeishi
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Region: US
Tuesday 01 April 2025 17:58:18 GMT
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marymerrymeri
marymerrymeri :
I live in Japan and the amount of times I’ve watched people fiddle around when they know the answer is no but don’t want to say it. Also, no one loves paperwork more than Japan.
2025-04-01 22:29:33
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hibye4957
hibye4957 :
So true, booking a Ryokan on a Japanese website is crazy compared to North American sites. It's like Japan hasn't improved processes since the 90s.
2025-04-01 20:07:17
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matthewesmaili
Matthew Esmaili :
this…. booking tickets to ANYTHING in tokyo was like learning new software on each website lol. i was out here watching youtube videos on how to book tickets to a museum when they drop
2025-05-26 13:08:18
6
terminallymillenial
Terminally_Millenial :
People don’t realize how rigid the structures in Japan are, and how things only work because the society is so homogeneous.
2025-04-04 09:55:47
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user99560028749824
Anonymous :
Policies are too rigid and no one is willing to take responsibility for making decisions. It’s what makes the society great and horrible at the same time
2025-04-27 04:51:06
6
theshinaechoi
Shinae :
Working with a Japanese company for three years I learned that work ethic is high but efficiency is not prized in the least. A lot of work for work's sake. Possibly why the convolution?
2025-05-06 13:39:37
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chapaguetti
chapaguetti :
Okay I thought I was the only one… it’s sooooo convoluted at times.
2025-04-28 15:04:25
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gaikokurinjin
Rin 🌲 :
Very educational, thank you!
2025-04-02 17:10:12
0
superpeople_
speople :
vs bad consumer service in US no matter what
2025-04-02 17:33:26
1
jdotmatrix
Jdotmatrix :
Thailand is like this also. But in that instance, the source of the issue was a lack of experience with critical analysis.
2025-04-01 20:00:01
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sixspeed4
sixspeed :
I found UX in Japan terrible, trying to get a physical PISMO card was a nightmare, 2 people tried helping us.
2025-04-01 18:33:08
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carguyreview
Rich :
Japan business would have ruled the world by now if not for what I term their built-in self destruct mechanism.
2025-04-02 01:06:04
2
henri212
henri212 :
You are 100% right.
2025-04-25 04:44:35
0
culturallymessy
culturallymessy :
Japan is really the Germany of Asia. Or vice versa.
2025-05-26 16:09:18
1
fendy0001
Gavin K :
Company admin and govt. offices still using word processors in the 2000s. 🥺😳
2025-04-09 14:41:44
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terminallymillenial
Terminally_Millenial :
Cue me mailing in a form with my Hanko and everything to pay my Japanese credit card with my American bank account.
2025-04-04 09:56:33
6
eft10
masagocoochie :
Very well explained.
2025-04-01 18:57:04
0
roseannadu
roseannadu :
American customer service is about the destination. The goal is all that matters even if the journey sucks.
2025-04-02 14:37:58
1
h788p345
DrunkDrivingCrooner :
Almost every Japanese website is terrible 😭
2025-04-07 13:33:10
9
son_of_morpheus
Chuy :
And can I just say if you don’t quickly figure things out Japanese people will side eye the fuck out of you. I’m like babe why isn’t this straightforward??? Stop side eyeing me. 😫
2025-04-01 21:35:03
11
roberjqmfab
roberjqmfab :
The UI on Japanese websites are hard to follow, way too busy 😭
2025-04-01 23:05:32
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