@cake.by.kaity: from a customer perspective what to do you think #storytime #customerservice #bakery

Cake by Kaity
Cake by Kaity
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Region: US
Wednesday 09 April 2025 00:34:13 GMT
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georgan27
georgan27 :
She had no intention of paying you. You did the right thing!
2025-04-09 01:11:15
4308
mnieves003
MNieves :
you avoided a problematic person. good for you.
2025-04-09 23:48:17
2561
ehm7076
hope :
Your policies are YOUR policies. She sounds like the type of person who wouldn’t have been happy regardless of what you did, and probably wouldn’t have paid in full. You did the right thing.
2025-04-09 00:45:14
2668
getbakedd217
BKDwithLOVE :
That lady wasn’t going to be happy no matter what! You were better off not doing it!!
2025-04-09 00:57:59
1870
jayy_reann
jayy_reann :
I mean to be fair she never actually purchased anything from you so she isn't a customer. 🥰
2025-04-09 05:09:59
745
amandawatters711
Amanda Watters :
Normalize paying for orders in advance. Soo many people pretend to hate their orders just to get a refund out of it.
2025-04-09 21:36:48
320
cheyennethompson0112
CheyenneMarie🎀 :
Policy is Policy, don't like it? don't book. simple.
2025-04-10 02:23:37
192
nadstrent
Nadia Trent :
Just sounds like you weren’t the right fit for each other and that’s okay.
2025-04-09 07:55:41
485
an0nymous.mom
Anonymous :
She would have complained no matter what you made her
2025-04-09 00:57:18
347
hannahsreeves
Hannah Reeves :
One thing I’ve learned in business: not everyone is going to be your customer, and that’s perfectly okay.
2025-04-20 05:47:11
100
ambeebowman
Ambeebowman :
That customer is WHY there has to be policies made. Because otherwise people walk all over you AND would’ve most likely NOT paid or demanded your pricing be where she wanted it.
2025-04-09 00:59:09
179
lisaknows429
Lisa.Knows :
Why pick an artist because you like their work just to micromanage and not allow them to be creative as a fellow creative I will never understand this way of thinking
2025-04-10 03:10:56
9
esti_mell330
Melonie Warren LE :
Not all money is good money. You did the right thing
2025-04-09 09:53:12
326
rebesb1
RSrB :
Sounds like you handled it perfectly
2025-04-09 15:36:00
58
angelocarelse8
angelo :
she was gonna cancel last minute
2025-04-09 07:27:59
75
thedivinepathllc
TheDivinePathLLC :
You did the right thing.
2025-04-09 00:47:30
68
wendyratkowski1
wendy :
nope, the lady gave u every RED FLAG !!! good that u backed out, would have been a nightmare
2025-04-09 17:50:11
57
popiona_official
Popiona :
Absolutely goodbye. If she can't pay upfront, don't waste your time bcz she probably wouldn't have paid later too and gave you any excuse.
2025-04-09 00:44:25
98
frazie71
Fraz :
That's YOUR policy she can go elsewhere! My dessert lady charges a deposit for 1/2 of the total.
2025-04-10 11:57:52
22
janetkamer601
janis :
I would say goodbye u have the right to refuse service
2025-04-09 23:10:52
28
parisxx94
Paris :
Goodbye. No it's, ands, or buts. Btw. This needs to be a series!!
2025-04-09 02:31:22
50
kathypagehair
Kathy Page :
You did the right thing ❤️Boundarys are necessary!!
2025-04-10 02:54:39
33
homefree84
homefree84 :
You were smart to not going with her order. She would’ve never been happy.
2025-04-10 05:55:38
19
debra1380
debra1380 :
I have owned a business for over 32 years. Customers like that tend to always be the problematic customers. So no, you saved yourself a lot of headaches!
2025-04-09 22:16:15
11
amberwavesatgrain
awags :
I've heard so many home bakers don't allow pictures of the set being sent before pick up because that's when people will zoom in to find issues and want changes instead of being happy in the moment
2025-04-09 01:12:31
24
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