Living Lux With Meredith
Region: AU
Saturday 10 May 2025 06:21:02 GMT
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The_Poshest_Bogan_You_Know :
I came here right after seeing your other video… which led me down a rabbit hole… they’re obviously way too busy reporting TikTok creators for honest reviews which leaves them no spare time to reply to emails.
2026-08-31 00:53:46
65
Linda Listen :
Wait woah this is way more insane than the pilling 😭😭
2026-08-31 14:30:37
9
Michael & Jackie :
Charge back on your bank account! Eff Alo!
2026-09-01 05:59:13
5
Sally Brown :
I’m sorry, $10,000?!?
2025-05-13 12:28:08
31
phi🍒✨ :
i haven’t placed an order this year but i’ve noticed my account has gone too! It says my email isn’t registered but i’ve been receiving promo for the last 2 years. something has definitely happened with the accounts
2025-05-10 09:35:40
15
jacquiesmaili :
I had a veryyyy similar situation ordering with Alo…. 😳
2026-08-30 08:57:10
0
GABBY :
AI bots are literally going to be the demise of customer service with brands
2025-05-11 10:40:01
24
PilatesAddict :
Omg I lost my account too!!!! Couldn’t get points on my last purchase then when I asked to rectify - got the bot so gave up! Omg
2025-05-10 08:54:51
45
richy :
Thanks! Was thinking of getting some of their stuff, will avoid
2025-05-10 08:50:27
26
Georgina :
Alo and Lorna Jane actually source from the same factories - the amount of identical pieces I’ve seen both brands sell is crazy!
2025-06-08 00:47:20
13
caitiejiear :
this is the problem with the brands that become trendy with LA influencers. they go viral and stop caring about the genuine customers!
2025-05-10 07:43:42
71
gemma_lifeover40 :
Terrible, I don’t blame you, this is just dreadful customer service ❤️
2025-05-10 06:36:12
56
louiselilian_ :
I’ve come back to see if there’s been any update??
2025-05-25 02:27:53
5
stellaxeve :
This is sooo frustrating!! I definitely wouldn’t be purchasing from them anymore
2025-05-10 20:59:49
7
Mini Moni G :
Sounds like an account takeover and replaced with a different email address. Someone is taking advantage of your situation. Time to raise it with ACCC
2025-05-10 07:47:58
17
Gen | 🩷 :
Woah that is so frustrating!!!
2025-05-10 06:38:13
21
Cara ✨ Beauty & Lifestyle :
Horrendous customer service! Nothing I hate more than trying to speak to someone and getting stuck with AI! Good idea to just go straight through PayPal for a refund!
2025-05-10 08:06:15
20
pan_kaks :
You have done more than enough! Definitely get your money back through PayPal and thanks for the warning about the company
2025-05-10 07:19:21
12
C :
Honestly so glad I don’t bother with Alo anymore. Aje Athletica is 100 times better and Aussie owned.
2025-05-11 04:37:49
7
alp._02 :
Could you try find management on LinkedIn and contact them? PayPal usually do thorough investigation but it takes a while as you have to wait for ALO to respond and you’ll need to give as much evidence
2025-05-10 07:33:05
7
Irridescentavocado :
So glad I saw this before I made a purchase !!
2026-09-01 03:17:18
1
Jen ✨ Food & Travel Content :
Heard about the bad customer service! But this is NEXT LEVEL! What the 😳 i’m worried now a I have a few orders in process
2026-02-13 12:56:44
1
Sophie 😊 :
Wow this is INSANE! I saw a TikTok recently of a girl who bought Alo dupes from ‘the yellow app’ and I know that’s a highly contested issue, but now I don’t feel bad at all 😅
2025-05-10 20:07:59
4
SY🇨🇦🇰🇷 :
I'm already so stressed out just by hearing your story omg
2025-05-13 01:20:43
2
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