Chewy sent me a $100 giant bag of my cats unitary tract medicated food because I couldn’t pay that month
2025-05-25 22:44:10
492
Khh :
They send my dogs happy birthday cards every year signed in pen by a real person
2025-05-25 05:25:02
14866
Thekingmob :
Chewy is an amazing brand that has fundamentally understood a quality customer relationship.
2025-05-25 17:48:30
8318
April🦦📚💇🏻♀️🧘🏻♀️ :
Chewy customer service is the best! I’ve never experienced anything like it.
2025-05-25 17:45:29
4047
Jennifer Juniper :
they have sent pet portraits to people just out of kindness
2025-05-25 02:44:56
2724
Ashley :
Chewy cares ❤️
2025-05-25 23:29:04
1368
Christmasqueen :
Chewy randomly send painted pictures of your pet. They do chewy Clause! They lead with customer service and compassion.
2025-05-25 12:20:21
1469
mabgraciedaisy :
Absolutely. Companies can learn from chewy AND chikfila
2025-05-25 00:38:50
1333
ol cud :
ever talk to a chewy CSR? they're the most pleasant, wonderful people! I buy all my pet stuff from them when I can.
2025-05-25 12:54:08
410
Ey :
They sent me a hand drawn pencil sketch of my dog when he passed and donated $250 worth of food to the rescue he came from in his name. They’re incredible
2025-05-25 15:45:26
2822
user2232065088248❌ :
Chewy surprised me with a painting of my bird I’ve had for 33 years. Made my day
2025-05-25 20:14:34
607
Ash :
I tweeted Chewy once that the one food my dogs could eat is never on sale and they sent me a $20 coupon and a free bag 😩
2025-05-25 20:52:28
231
mom2fourdogs :
I absolutely love Chewy
2025-05-25 15:29:10
305
Dirt and Grime :
I wish AT&T did this when my TV died
2025-05-25 11:21:13
156
user867530nine2 :
I love chewy!!!!!!! They take such good care of owners!
2025-05-25 15:44:56
386
Alyssa Kluge :
My dog died, Chewy sent flowers, and the nicest, nicest note. And of course — a new pup is coming — and i’ll be a repeat customer…. forever.
2025-05-25 22:16:31
227
JiggleWhileJogging :
I have lost two pups, and Chewy has me as a customer for life for how they treated us after each loss.
2025-05-25 22:11:39
74
Phyre Antin :
They sent me a card when my cat died. ❤️
2025-05-25 12:43:52
53
Allycat.Coco :
so TRUE!! chewy is great
2025-05-25 09:25:13
100
Bookish_Jawn :
Chewy is so good that my neighbor WHO DOES NOT HAVE A DOG gets chewy deliveries and leaves the items in the lobby for us to take or she gives them away. Literally how I found out about it was through her. Idk, that’s good business fr
2025-05-26 01:34:03
37
Classic Clint :
My dog had cancer and ordered his chemo pills through chewy. I had an auto order charge for almost $500. I called them and told him Tonka passed. The pharmacist herself got on the phone. Meds had shipped. She made sure I was getting refunded no matter what. She personally went and found the package that was still in warehouse. Also asked me how many pills I had left from previous order and refunded those too! Every company needs to have customer service like Chewy!
2025-05-25 15:31:53
578
dré :
i love Chewy, they did this when my childhood cat passed in 2023. last summer i adopted a kitten and immediately registered him with Chewy and set some subscriptions up for his favorite snacks
2025-05-26 02:06:43
6
ImOn12Xanax :
We had a dog pass and told Chewy that we no longer needed her food delivered and that her brother (cat) would miss it because he loved stealing dog food out of her bowl. They sent us a card, a small bag of dog food (for the cat) and some cat treats/toys. You can tell the company is run by people who understand how much an animal can mean to someone.
2025-05-25 21:44:00
153
An Elder Millennial :
Chewy is incredible. Also refunds if your dog had a bad reaction or can’t eat the food/treats. Sent us flowers and a card when my dog died. Will never shop anywhere else for dog food especially.
2025-05-25 14:31:06
110
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