@wealthwithtess: Sure, you could say they’re just covering their bases, but with all the info I have, I probably could’ve canceled it online myself. Or maybe it’s because they are hoping to get one more annual fee or swipe charge out of the account (welcome to thoughts in the comments.) It’s a small example of how these systems aren’t exactly built with ease or the consumer in mind. But it’s also why financial knowledge matters. The more we understand how things work, the more power we have to take control of our money before someone else does. Comment “SAVVY” and I’ll DM you a free investing 101 guide to help you get started.

Tess Waresmith
Tess Waresmith
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Region: US
Tuesday 17 June 2025 18:04:39 GMT
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tlcesq
tlcesq :
Don’t pay ANY of her credit cards; that debt is cancelled upon death. They’ll try to collect; tell them nope.
2025-06-18 00:22:44
30
meyoung002
Mary Young :
So sorry for your loss. If you have or are able to set up online access you may be able to cancel the card from there.
2025-06-17 19:38:58
0
kaitykait05
kaitykait05 :
We are still getting mail for my nana and she had been dead for 8 years- also the scam callers don’t stop
2025-06-17 18:34:52
0
user1357547158129
user1357547158129 :
Social security gets notified via the death certificate filing by the hospital. the bank is being protective so aunt bessy or crazy sister doesn't come and clean out the account.
2025-06-18 00:11:37
17
drop_it_like_its_
drop_it_like_it’s_POTS :
Getting my MIL’s internet and cable turned off…we sent the death certificate in and they still refused to turn it off. For all I know, it’s still on. So many phone calls!
2025-06-18 07:15:02
0
coyotetails4
coyotetales :
My father died in 2020, days after lockdown started. I had to manage probate etc. My aunt died in 2023. I did everything for her too, including selling her car and trailer. It's a ride.
2025-06-18 20:05:10
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hennabri
Bridget, Henna Bri :
my heart breaks for you friend. when my mom died my sister ordered 10 copies of her death certificate which i thought was a bit much but while handling everything we had to order a few more because everyone and their grandmother wanted original copies.
2025-06-17 18:20:42
7
ilovehandstands1
Paula :
OMG I’ve been handling my father in law’s estate. The amount of paperwork! Just to cash in one investment for $84 they want me to get some gold medallion stamp at a bank (not all do this), tons of paperwork, $50….it’s ridiculous!!!!!
2025-06-17 21:23:53
1
liosaoirse88
LioSaoirse :
Similar issues with my aunts death, who had no will and left a hoarder home behind. Chaos.
2025-06-17 19:19:45
0
priceofavocadotoast
Justin/Haley - 💵 Counselors :
That part. Losing my mom was so difficult but navigating getting into her accounts was a nightmare.
2025-06-20 01:04:16
1
treecydeesy
treecydeesy :
Get lots of copies of her death certificate. You will need them. I’m sorry for your loss
2025-06-18 22:30:58
1
rebekastorm
rebekastorm :
Going through it now maself.. my honey passed in April.. imagine all of this wit OUT a will
2025-06-18 23:39:07
1
peace2024_1
WinningAtLife :
I went through the same a couple times. Bad.
2025-06-18 00:32:51
1
mouse554
user5070492383631 :
Ran into that with my moms credit and turning off cable; literally act of god; wouldn’t accept death certificate as enough
2025-06-18 18:07:59
1
smilesar10
Auntie Sass :
Be glad it wasn’t in NJ, it’s even worse here.
2025-06-18 23:22:23
0
robinhartcarroll
Robin Hart Carroll :
Same with EZPass. They wanted an original death certificate and some other stuff and I was like - “ok, then keep it active and try and replenish it(back when there were monthly fees) . It won’t work. “
2025-06-18 04:31:20
1
jennyt1986
Jen :
One of my dad's bank accounts held hostage 5 bucks. Even though I confirmed what they needed to close. Said we might go to court. He had a credit card at that bank. I told them I would drop the card of some where and someone can go spending and I wouldn't pay. I got that 5 bucks fast after that 😅
2025-06-18 01:39:51
1
katydid739
Kat peteee :
Yesss! After my grandmother passed we had to have all of grandpas death certificates as well (from 10 years prior)
2025-06-19 00:04:48
0
deadnme28
Becky :
Very interesting what happens when someone passes 💯🥺
2025-06-18 14:48:30
0
kimberlees_chitchat
kimberlees_chitchat :
When my stepmother died two years ago, I had to help my elderly father with things trying to track down two life insurance policies that she created between 20 to 40 years ago was insane. They’ve been bought and sold by other insurance companies. We have the original copies with the numbers and everything they kept transferring us back-and-forth, making us call different numbers then we had to fax in death certificates that they never got either it took weeks. My father told me he would’ve given up if he had to navigate this by himself, I can only imagine how many elderly people might’ve missed out on money or benefits, because they couldn’t figure out the system.
2025-06-19 22:59:08
0
colorfully.cate
Cate :
My dad’s been dead for over a year & I’m still fighting chase for access.
2025-06-20 13:59:41
0
kbozeman1978
K Bozeman :
Still in limbo with a credit union where my mother and I were joint owners on an account. It’s got a whopping $16 in it. They can’t get it right and can’t “find where the money went.” I don’t live in the same city so resolution will have to wait until I can go in again.
2025-07-19 03:05:50
0
cway79
Queen Christine :
I’m sorry. To everyone else, have a death beneficiary added to your bank accounts. They cannot access it until you die.
2025-06-18 18:43:08
0
mradamsplaytoy
💖Mrs.Adams😍 :
I had to send DC to my mom's bank. it was super simple and quick. they totalled out her truck payment and I got the truck. I had to sell it to pay for her funeral. didn't take but about 2 weeks. we had her cremated and it was all done.
2025-06-18 16:05:22
0
cgbnyc
C :
It is such a painful process but also there has to be some protection, like the bank shouldn't close an account based on a phone call, that would be chaos. I'm surprised SS was so easy.
2025-06-17 21:24:24
0
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