@emeraldrue: Customer service has been my top method of gaining new business. Technically, it’s tied with client referrals, which I only get BECAUSE of the customer service I provide. As a family filmmaker & photographer, this looks like clear communication, support throughout the process from booking to delivery of products. And for my higher ticket sessions, like a family film, I show up with a gift the family can enjoy later. It may seem small but everyone loves being thought of! #photographytips #videographersoftiktok #customerservice #clientgifts