@jessicavanel: Lady, bad planning on your part does not constitute an emergency on my part. 🤦‍♀️ You didn’t book the right room type and that’s not the desk’s problem! #skit #hotel #talesfromthefrontdesk #frontdesklife

Jessica Vanel
Jessica Vanel
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Region: US
Thursday 17 July 2025 16:49:13 GMT
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thejediwerethebadguys
Thejediwerethebadguys :
Your page is why I will nevvvvveeeerrrr use a 3rd party again. lol
2025-07-17 16:58:58
4033
staybbbrittt
staybbrittt :
Scream it from the rooftops: your poor planning does not constitute a poor attitude.
2025-07-17 16:58:05
9391
eliza_noble3
Eliza :
What I have gathered from these skits is never use third party. Book directly with the hotel.😅
2025-07-17 21:34:08
2307
theredheadedmermaid
Kait Bates :
As a hotel worker, I will forever now be using Suckspedia. I need one for the one with Books now!
2025-07-17 21:58:58
174
canadian.crystal
CanadianCrystal :
I use trivago to find hotels with rooms and then go to the website of the hotel to actually book. A lot of the times I’ll even find a better rate if not the exact same rate. Just my little hotel booking tip 🤣
2025-07-17 17:17:48
1323
scotchirishogre
ScotchIrishOgre :
Lol “suxpedia” 😂😂😂
2025-07-17 18:43:47
373
kissarai
Sarai Kindred :
Why don't people understand that, while you may not be able to sell the room, you also won't have to clean it??? The price of the room isn't just for taking up space.
2025-07-17 18:23:26
471
stecat94
Stecat :
“If there’s an emergency, I called 911.”
2025-07-17 18:40:14
114
tiajaynewaring
Tia-Jayne Waring :
Could people let me know if the video is/isnt working for them please? Cant get it to play on my end
2025-07-17 16:53:07
51
socalrora
SoCalRora :
Amazing how the misinformed people can act so rude and entitled on the regular. I'm grateful for the amazing hospitality folks I encounter.
2025-07-17 16:56:14
178
omahagal1985
🦄 Christina H 🦄 :
She not only booked through a 3rd party, but also 5 minutes before she got to the front desk.
2025-07-17 17:18:31
88
kevo111584
Kevo111584 :
Ughhh I dread answering the phone and hearing “I’m calling about our mutual guest…” Are you tho? I’m pretty sure YOU are not hosting anyone. LOL Thanks for playing. Bye OTA
2025-07-18 10:10:38
44
chloemonkeylion
Chloe Astrid :
I swear it takes years off my life every time the third party calls 😂
2025-07-17 21:59:17
33
desiredavocado
desiredavocado :
as a receptionist, this happens more often than you think 🙃
2025-07-17 21:36:39
142
kimochi_mlbb
𝓴𝓲𝓶𝓸𝓬𝓱𝓲 ≽^• ˕ • ྀི≼ :
I worked as a customer service representative for Expedia before (chatting with hotel owners/receptionists/managers). I resigned due to an additional workload without additional compensation (basic pay was 12k pesos or approximately 240 usd. 🤣)
2025-07-17 17:09:05
30
nickmainer
Nick Mainer :
I hate hearing the “our mutual guest” on the phone lmao
2025-07-20 02:31:49
8
quarantine2o20
dajmiparesada :
I'M HERE FOR THE THIRD PARTY HATE
2025-07-18 11:05:38
16
bandsbooksandbeyond
🎸📚✨ :
I’m literally never booking with Expedia again, I left a hotel 10 mins after checking in due to bedbugs and because they couldn’t get in touch with the hotel they where just like 🤷🏻‍♀️sorry no refund for you. The hotel also completely ghosted me
2025-07-30 00:50:53
0
amberella8728
Amber :
I hate that question. Who do you call in an emergency, like talking to you is not an emergency 🙄
2025-07-17 21:48:47
20
bbanana0
Bbanana :
As someone who actively works front desk at a hotel PLEASE DONT USE 3RD PARTY!! They suck and if anything’s wrong we can’t do anything to fix it
2025-07-21 01:47:34
7
kelliredhead
Kelli Cruikshank :
How were they able to book 6 people in that room?
2025-07-19 19:30:42
11
theresaclausen8
Tree :
Sounded like she was trying to get a free room.😏😏😏😏😏
2025-07-18 18:41:13
9
jxnsxn_txylxr
jxnsxn_txylxr :
I work in aviation and have the EXACT same issue with 3rd parties, tell the passenger they have luggage or selected seats but sell them fare classes that absolutely do not include those. These companies need to be regulated 🙃
2025-07-18 01:36:53
7
melissa_not_mccarthy
For me to know not you. :
This is why I won’t book via 3rd party sites
2025-07-17 17:18:02
35
jazminlowery
Jazmin Lowery :
I’ve worked at 3 different hotels in the last two years(due to moving) each one has the policy “if you book through a 3rd party you’re guaranteed a room not a room type”
2025-07-19 04:27:56
8
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