@jctyson: They be wylin over the phone😂 #helpdesk #itjob #fyp #techsupport

Pint :

Moment you get out of customer/msp facing it gets a lot better.

TheHallsWayy :

This is why I enjoy internal IT. Speak to me face to face not over a phone.

Daddybonsey :

I work in corporate IT the first time someone starts raising their voice or cursing hang up the phone don't take the abuse

DNobleSniper :

When they start ranting and shit, I go on TikTok. they'll be iights, they just want to release that frustration. 😅

dom :

i cut it short by saying something like "so whats the endgame here" 😂

TechToby :

Someone at my job was using software on a Google website… called me and complained about it not working how it used to lol I’m like bro I don’t work at Google or manage their websites

Toxic Trini Gaming :

Lawyers and doctors are the biggest group of entitled people I've ever dealt with during my Frontline days. Now , I'm the one ordering them to do everything by the book and it will take as LONG as it takes 🤣

CinnaBron :

They over here like im personally messing with them. like i fr do not want to interact with you at all

josephrdelpiano :

I would have asked what is your issue exactly

rahc777 :

We got a list of people that are banned from talking to anyone. They have to submit tickets through their nicer business partner

Hadagoodsnooze :

Hospital IT?

Aerix :

Sys admin + cybersec specialist here - you do NOT ever need to take any sort of abuse like that from users. And if management doesn’t back you up, find a new company!

N :

My first IT job was at a contract job at a hospital. The doctors and the hospital billing administrators were the most entitled people ever to deal with and would complain at the slightest issue, like us replacing their mice but putting it on their non-dominant hand side (this happened TWICE).

jctyson :

CJ :

I just be like “so uh what’s your question”

CaseinCyber ᵕ̈ :

They be having my high blood pressure through the roof 😭

Synergy :

Healthcare IT is rough. If you aren’t going to be promoted from the help desk soon look for a job in a corporate office if you can.

Drgottagupta :

We have some lady who calls and is verbally abusive to everyone. Got to the point where we only email her now and won’t respond when she’s rude lmao. They still haven’t fired her after everyone has submitted a complaint against her.

Scythe :

Doctors and nurses are the worst to deal with…

Splashtop :

Glad to read your at a new job now 🙂‍↕

user1712100801523 :

bro i have CS degree and 1101+1102 comptia cert. yet i can’t get IT or even helpdesk job. is there any tips or guide to what more i should be doing to get my first job?

RouterOtter :

My whole week bruh. 😔

Bunches ⭐ :

don't know why i never imagined IT dealing with rude people id be grateful to get a IT agent always like they're here to help youu

HiddenLeafCards :

yea I’m glad my manager will not tolerate this behavior. I give him the name, and next day that user is apologizing and never mean again