@stacey.med.bill.co: Chat on Availity with me to have a claim sent back to be reprocessed because one of the line items was denied incorrectly. One thing I find with chatting with the insurance companies is that they do go in many different directions and you really have to keep them focused on what it is you need done. ##medicalbilling##medicalbillingspecialist##getpaid##support##medical

stacey.med.bill.co
stacey.med.bill.co
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Region: US
Wednesday 20 August 2025 01:54:47 GMT
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mich_place
Michelle_place :
from experience u r going to have to follow up in 2 to 3 weeks do not wait for the complete 30 days. alot of times they say yeah they will send back but either they don't send it back. or when they send it back they do not properly document as to the issue why u as provider is requiring it to be reprocess. I hate blue! but MVP is the winner for the worst carrier to deal with reps
2025-08-26 00:58:09
7
marzourizar
🌻Marzo🌻 :
Did it had different dx? As a 99385 and 99213 is not payable on the same dos unless diff dx 👀👀👀
2025-08-20 03:39:42
4
jason777y
Jason :
All of that to get paid for such a small amount? What a headache
2025-08-20 04:37:09
0
dragonlady_026
DragonLady_026 :
cause you know they like to pay the lowest. bcbs chat is the worst. it takes an hour sometimes to chat and the have more than one chat going at a time
2025-08-20 16:08:17
1
christophertykock
christophertykock :
In Michigan bc/bs just flat out will not pay anything with a physical
2025-11-17 11:23:53
0
stephaniedavis414
Stephanie 💕 :
I usually say Live agent right in the beginning. Because if I need to use chat then I clearly need a human lol
2025-09-16 05:10:02
0
4013me
Nina :
How are you able to get an actual person on Availity chat?? It NEVER lets me and just tells me for claim detail to use the website like duh I tried! 😭
2025-08-24 02:12:10
1
mrsglitz3
Valerie G :
Wow that was a whole lot to say nothing! 😩 the BCBS plan I work for, that would be denied for the modifier 25. It is not supported for either of those codes per CCI guidelines. I just went over a claim with someone today for these exact codes. TikTok algorithm is so weird 🤣
2025-08-21 04:55:32
2
jennjenn0122
Jenn Rdz :
You said you don’t have a physical billed before… so I’m assuming this is an established patient ? If so then change your preventative to 99395
2025-09-06 00:15:56
0
almarojas32
Alma Rojas :
Also this is chat for bcbs ? I can’t ever chat with bcbs :/ didn’t even think it was an option. :/
2025-08-27 05:46:49
0
sassysouthernsasha68
Sassy Southern Sasha :
I hate bcbs. we need to scream to our legislators for Healthcare reform.
2025-08-25 00:57:51
0
asgzurndkslbdmsmsbmj
schadenfreude :
did you give the rep a survey? do you answer surveys?
2025-09-05 22:44:38
0
amberann64
Amber Ann :
🥰
2025-08-20 04:27:18
0
bobbijoperkins
Bobbi Jo Perkins :
Where do you chat? I didn’t know there was a chat for BCBS, I always have to call!
2025-09-07 14:59:50
2
remainsunamed
remainsunamed :
Yes Ms Kattttti as per checking the claim was processed correctly and there will be no further considerations for this claim. LOOK AT THE MODIFIER! Send it back escalated! No I’m not appealing. Process it like you should have to begin with. Security!!! lol
2025-09-02 23:32:26
0
nem_rac14
Nem_rac :
I can’t even get our bc to go through availity
2025-09-10 07:54:03
0
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