Brenden
Region: US
Wednesday 20 August 2025 17:03:58 GMT
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Donte, Esq. :
Dude customer journey maps are like a lost art it’s like people forgot how they work
2025-08-20 23:44:31
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Taylor Bogar 🌸 :
I do customer marketing and you’d be shocked at how many leaders just know absolutely nothing about their customers lol. Like maybe ask where they spend their time vs assuming it’s just on LinkedIn??
2025-08-21 02:49:38
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Jovana :
10 years in consumer insights and people still think I am a genius when I say I am going to build a customer journey map…😂
2025-10-12 01:08:19
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Amy Morgan :
the amount of orgs that don’t have a basic customer journey map, let alone the signals to go with it is surprisingly high.
2025-08-21 20:54:20
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toriduhaime :
This is why I just don’t think AI can do quality marketing. Being humans who understand each others choices on a more personal level is what brings campaigns together even if it’s just identifying where and when they find you in the journey.
2025-08-21 19:37:44
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Kat King :
I also work agency side and it’s interesting how a lot of clients don’t want to use budget or spend the time on mapping the customer journey 👀
2025-08-21 13:23:36
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holasoyflavia :
i love when marketers actually market
2025-08-21 01:33:02
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Elizabeth Stokes TMH :
The fundamentals are lost. Ad agencies from top to bottom forget to gain perspective. Strategy starts with understanding business objectives, aligning those with marketing objectives, researching and developing the shape and avatar of customers then building the customer journey. We have to meet the client where they are. Start with them, they are the North Star. And the customer is the hero.
2025-10-14 16:16:50
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katie later :
Constantly have to remind clients “How do you shop/search/research a product you’re interested in?”
2025-08-21 14:11:13
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yapping is 100% free :
I wish what I marketed was not so hyper specific… It’s so hard to find marketing tips that apply.
2025-08-21 18:09:56
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liz ✈️ :
As a former customer marketer THANK YOU for mapping out the journey!!!! I did this at many companies and it helps more than just marketing - helps sales, support, product teams too
2025-08-23 15:32:36
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Jimmy :
That works for actively searching consumers, consumers who know they want something. But you also need to build awareness and create that need, depending on the brand/company
2025-08-22 13:21:32
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Braindump :
Tell this to the clients who thing “everyone” is their target 😂😂😂 ugh I wish more listened to this
2025-09-25 12:24:58
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Richie Herko :
Some DSPs let you customize which order a unique viewer sees different creatives in now too, haven’t gotten to try it yet though
2025-08-20 21:23:43
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Koketso :
Marketing 101! We're skipping the basics
2025-08-25 21:32:21
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Kate Does Marketing :
All of this. How marketers don't think across the board about the full experience these days blows mind
2025-08-21 03:30:25
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Amy Morgan :
Miro is a great tool for this, especially if you want to workshop with different departments mapping out how leads came into the business, conversion points etc
2025-08-21 20:55:10
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Coby Bennett :
Customer persona is a real thing
2025-08-23 00:57:08
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RCKSTR Media :
Customer journey maps are so key
2025-10-05 13:21:25
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Monique Little | CEO/Founder :
This is great. Do you have an example of a spreadsheet structure we could see?
2025-08-20 22:15:56
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ASpaceToddyssey :
Do you have an example we could see of what this looks like to leadership?
2025-08-21 00:36:15
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Jake of All Trades :
Thank you for teaching me more in 3 mins than 2 whole semesters of marketing classes
2025-08-21 03:52:36
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Stone VC :
I’m sorry but this seems quite elementary right? What agency isn’t diversifying media mix to reach customers on every platform they might shop on?
2025-08-21 16:39:09
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LEVI :
Seems like common sense to me, but common sense isn’t always so common
2025-08-21 01:36:02
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