Daria 👩🔧
Region: CA
Thursday 21 August 2025 23:35:11 GMT
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Dakota 2910 :
customers want someone to blame.. even if it's not your fault and you apologise, they still are not satisfied sometimes.. some people can't be helped to their satisfaction...
2025-08-22 04:09:37
85
Sage :
Also, giving an example, what to do when an angry Karen complains that her burger is upside down in the box?🤨 Because apparently taking the box from her, turning it upside down, (so the burger is no longer upside down), and handing it back to her is not the right answer.
2025-08-22 07:44:48
14
Omega Darx (ARTIST) :
I've recently started a customer support homeoffice job and I'm really having a hard time getting used to the concept of being in my room in front of the monitor from 9am till 6pm 5 days a week. I can't help but feel like I'm wasting my days in one spot but right now I have no other choice but to keep this job for a couple of months. Are there any tips you have for me to change my mindset?
2026-07-26 19:42:09
2
Existentially yours :
Not in a traditional customer service role but my job has me dealing with some frustrated stakeholders. I’ve become so genuinely grateful for every complaint. They give me valuable and precise information. Angry customers are the cheat code for success I never knew I wanted!
2025-08-23 12:59:14
16
Mrs.wayback✝️ :
This is so true!
2026-06-24 05:25:05
1
Walkinginstarlight :
What do you do when the customer is wrong but they still get irate?
2026-04-19 14:01:16
2
Frostina Vale :
Yes we need to show empathy for them to not blow up
2025-09-09 08:01:50
8
KUWALLA :
I’m sorry but tellling them you understand turns into “ well then, what are you gonna do for me to compensate me for my time”.
2026-06-02 16:39:24
3
rachelzz7 :
a good advice I'm just saying I don't like being called this horrible names
2026-05-26 04:21:42
1
Jessica.✝️🇰🇪 :
how to handle pressure
2026-02-14 10:03:48
1
Michelle :
I love your energy, Daria. ♥️
2025-08-22 13:43:14
1
drew-skiii :
We were out of gnocchi this whole Valentine’s Day weekend, not because of any managers fault, our shipment simply did not have it. But in all honesty, if you just start off with a “guide” of the menu and just say “we’re sold out of xyz” most guests will be receptive and move on and choose a different dish.
2026-02-17 10:15:59
1
user3260688262930 :
This is excellent advice and what I do in my customer service role! Everyone involved leaves feeling heard and satisfied! 👏👏👏❤️
2025-08-22 08:07:53
1
Key :
Empathizing is the easiest way to de-escalate.
2025-10-10 01:00:04
3
razanleigh :
I love your earrings! Where did you get them?
2025-09-12 18:29:25
2
ChaoticCuddles :
Thanks for the reminder ♥️its so easy to match their energy n trying to fix things fast
2025-09-14 11:44:24
2
Colt Varraso :
What are you supposed to do when you do everything you said and everything right but they continue attacking ?
2026-02-25 02:15:19
1
Confused Philosopher 🇨🇦 :
I wish Uber Eats was like that. I purchased several bins the other day, and one bin did not have a lid. I contacted Uber Eats, and they refused to help. I was very disappointed because my family orders from them almost daily. Once the membership is up, we’re deleting the app and never using it again.
2025-09-11 08:15:52
0
Frostina Vale :
Just staying calm and listening to them helps
2025-09-09 08:01:37
2
Raf Gman :
Do this for just five minutes?
2025-08-22 07:00:41
0
user5941137646763 :
I need an example
2025-08-22 03:20:39
1
user5941137646763 :
Interesting
2025-08-22 03:19:32
0
KOMMS360 :
I totally agree. Many customer service professionals don't know this. This is why at Komms360 we help teams get it right.
2025-10-22 16:08:48
0
AmiliaBogalho :
customer service is very important
2026-01-18 00:43:41
0
rachelzz7 :
I get called every name in the book by the customer's I serve and they drop the f-bomb on me and call me an effing B all the time and say horrible things it really makes me feel sick to my stomach and they won't put up the zero tolerance sign at my job it's really horrible
2026-05-26 04:21:12
0
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