@sassyserver0529: Texas Roadhouse had the opportunity to make this right and they failed the family and the restaurant. Do better and make this right! #sassyserver #karen #server #restaurant #texasroadhouse @˗ˏˋ maya ˊˎ˗ @Texasroadhouseme
I have heard that Texas Roadhouse rolls were a staple in the south, but this is ridiculous.
2025-09-02 19:43:14
56
Amanda | Travel Advisor :
Another guest had staples in their bread as well. Understand now there is a lawsuit. Little girl went to hospital, health department involved and all the things
2025-08-31 16:14:55
1320
Becca Ann :
Question for Texas Roadhouse workers…..Are the rolls made fresh at the restaurant or is it a dough that comes pre-made/frozen? Just trying to see was this something that someone in the back did or a production line worker did.
2025-08-31 19:31:45
17
Jamie(Lu) :
The craziest part about this is if they had just held themselves to the free meal they promised none of this would have blown up.
2025-08-31 16:09:42
823
mama tiktok :
20 yrs ago I was a server at a chain restaurant and a guest found a nut 🔩 and bolt in there pasta. The manager told me to offer 20% of the check. I said ABSOLUTELY NOT!!! Said if you don’t comp everything and give them at least a $100 gift card I quit and I’m reporting you and the restaurant to EVERYONE. He did and tried to write me up. I laughed the table laughed and left me a $100 tip and never got written up. I also reported him.
2025-08-31 18:33:49
352
Fig's World🐾🐾 :
I legit CANNOT figure out a scenario where this happens. See people are talking about being shocked a stapler was on the line but these were a bunch of staples still stuck together like they are when they come out of the box. It's going to come out that someone did this on purpose, it's got to be. 😳😳😳
2025-08-31 16:19:48
95
M W3833 :
Plot twist: the cat’s name is Staples. 😂
2025-08-31 17:06:12
106
Ann :
I once had a giant glass shard in a shot glass with tequila. When I told the server he seriously asked what he was supposed to do, if I wanted a new shot. Nooo, I like my Tequila crunchy 🙄
2025-09-01 00:22:58
57
Stephanie :
Side notes: Ma'am there's fur in food. 🤣🤣🤣
2025-08-31 14:31:21
151
Ashley Vehlewald :
there was a beetle in my olive garden salad once that I BIT INTO, they got mad at me for not wanting to eat my entree and still wanted me to pay for everything 🙃
2025-08-31 15:43:12
106
Anomalei :
I once had a margarita with glass in it. They offered to clean out the ice bin and give me a new margarita. I should have thrown a bigger fit.😔
2025-09-01 14:55:28
74
Celia :
Waitress at Texas Roadhouse noticed our food was taking too long and wasn’t aware of a food receipt jam in the back. Took care of family of 4 whole meal, so I tipped her the entire cost of the meal. Hope that staple manager gets dealt with
2025-08-31 18:23:05
159
Kat7962 :
I saw their video and the way the management back tracked is horrible.
2025-08-31 15:57:31
33
Jessica :
my parents found a big wood chip baked into their pizza from Papa Johns 😳
2025-08-31 14:39:57
15
S :
Um excuse me miss ma'am, I need to see the cat. Pay the cat tax!
2025-08-31 15:00:56
85
user2717623483584 :
Many years ago we were at Pizza Hut and my mother bit into a slice of pizza and it had a commercial staple in it. They did comp our meal. Said the staple probably came from a box of cheese.
2025-08-31 18:21:38
9
Taidghtimmy :
I had a table tell me they found a Lego in their food. 4 yr old was playing with Legos when I first seated them. They did not get anything compted
2025-09-01 18:28:15
34
Brown&blue::eyes :
That’s the way it should be imo
2025-08-31 14:29:43
110
Beachmom1234 :
Sometimes when you’ve been in the restaurant industry for so long, you become jaded by all the McAsshats trying to scam for free food. That’s when you know it’s time to get out of the business.
2025-08-31 16:17:23
46
StephM :
That manager acts like it’s coming out of nowhere their paycheck 😑 it was IN the bread! Do ppl bring things or do stuff I’m sure but a DAMN STAPLE?! Get over it girl. YOU are the problem
2025-08-31 16:55:00
18
Famis D Ave :
As a former OTR Trainer for new store openings for TR, I can tell you, this is not the norm. Most Operating partners are so quick to accommodate complaints it's not even funny. This was a bad apple in the bunch.
2025-08-31 16:34:09
29
Nova ❌ :
I just got back from a Disney cruise. I have a shellfish allergy. My waiter fell ill & someone filled in & didn’t realize the pasta he gave me was squid ink. I didn’t eat it thankfully, I just told him it seemed not right & asked him to check with the chef. They were mortified. Meals are included so couldn’t comp it obviously. But the next morning, my host was at my room at 8 AM with a complimentary spa gc for anything I wanted. That was probably a $400 gift & I didn’t even eat the food or complained. That’s how you handle it before it IS an issue.
@Texas Roadhouse you should be ashamed I pray that family sues is this how every @Texasroadhouseme treats the customer i hope alot of people ban your restaurant's i will never eat at any @Texasroadhouseme again
2025-08-31 14:41:10
37
Jpovsha :
I almost choked on a piece of plastic bag in my mashed potatoes at Dennys in my late teens early 20’s. The wait staff laughed and refused to do or offer anything. I was so upset and freaked out I couldn’t eat my food. I was young and didn’t know I could reach out to upper management or sue. Now I’m 43 and struggling with all you guys paycheck to paycheck, probably could have gotten a little payday to use for college 😒
2025-08-31 14:29:07
28
Selina 🇬🇧 :
I knew you'd do a post about this! Absolutely vile how that family were treated and even worse A 6 YEAR OLD CHILD!! The absolute horror of what could of happend is just insane! I truely hope they got rid of that so-called manager and upped the refresh on training!!
2025-08-31 15:21:25
9
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