@fordbossme: You Are Fired Dont Come Back - FIRE THESE EBT CUSTOMERS!!!

Sayed N Jalali :

I am paying for digital inspection just for this reason go digital it saves you tons of headaches

Billy-Jack-75 :

In today’s day and age if I was back in the shops I would be taking pictures all the time before touching the vehicle. When I worked for NTB years ago we had to walk out to the vehicle before we even written the ticket up to document damage and we still had to deal with that stuff…

HayabusaMegatron :

Previous damage if notated on the repair order covers you legally. There is a portion of the story missing.

Billy Joe Virden :

Soon as you said Challenger we all knew.

Joedaniels15 :

The fatigue is real

derpy_turkey :

if he called and said the fog light wasn't working .. pretty sure the damage was already there

jjustinking :

people always wanting something for nothing

🏴󠁧󠁢󠁳󠁣󠁴󠁿 Shrek DAD 🇺🇲 :

Gr33kTV :

This is why I teach all my students to document all damage and have a verified signature prior to repairs. C.Y.A. I'm with ya.

Mikey :

We attract them like a magnet

SniperMe :

Those types of customers are broke with no accountability, and they love to blame someone else. All they look for is a so-called "I came up on them"

Amber Vetrano :

It was to my understanding when I lost my job at Hyundai. It was due to finances because they had to pay to tow this vehicle back from out of state to our dealership after it was checked out at another shop in a different state because a nail went through the new radiator that was installed. The new radiator was a warranty job. I was let go before the vehicle made it back to the dealership that customer came back two more times for a radiator after I was let go

Dunnavant J :

I agree 100% we deal with this shit to much

Janka AUTOWORKS :

Better take a video walk around of every vehicle you work on from here on out

user3425366763595 :

Auto tech is a thankless job the better you are at what you do the worse you are treated

SimpleZack :

They’re the same ones that go on Carnival cruise

davidmoseley159❌ :

Damn …. These guys want something for nothing and have zero regard for anyone else and there jobs .

edwardpretko :

Welcome to the used car world lol I felt with this for years at the used car lot I was at drove me crazy they get a buy here pay here car act like they bought a brand new car paid in full

Jarrett Adams25 :

This has become the “Norm”. The industry has let the customers do this and especially bad when Dealers started doing customer surveys. It’s sad!

Ritchie Stacey :

I hate. Free loaders

rseco3 :

Agreed!!!

The_real_0patience :

this is the kind of stuff that pushed me million years ago to go to Fleet and not retail.

Will Brown :

At Honda you could tell who was who. Used to just do the multi point and oil and then send them packing. Not even wasting my time.

HermesTN :

I work at a stellantis dealership in Las Vegas. This is almost every customer.

mikemcclune1 :

The towing company we use before they even hook up to the buses the tow truck operator does a walk around and takes pictures...

Fluffy_Mexicanik :

its funny how customers think we would return a vehicle with noticable damage without sayying anything

Smitty79 :

Auto vitals inspection? May need to start doing them if not already. always do a walk around intake of pics because of these ass hat scammer customers. Auto vitals helps on multiple levels. Love the stories and knowledge bud!

Renewed Clothing :

man I feel bad for the Chally in this situation. Poor cars gonna get destroyed and not cared for.

Max :

The amount of CYA you have to do now a days is ridiculous. And it’s always to the biggest POS cars you touch and people with that do the absolute bear minimum.

jjustinking :

I had similar, the very back of a suburban supposedly scratched the interior plastic in the very back the SUV. doing a olf and rotation. only in out of driver's side door. having to even have this conversation with service manager is insane

Mikey :

😂😂😂

Randy :

👍

Ford :

Hearing stories like this people not wanting to pay and just sue you as reason I didn’t go into mechanics

Harry Cross :

👍💯

V12King👑 :

can't count the number of times customers tried blaming me for damages like scratches, dents, cracked windshields, after the 3rd or 4th one I have my techs take videos now of cars focusing on damages on the vehicles before bringing it into the shop, its sad we have to do this to protect ourselves from false claims

Fred A Mares :

eversince customer 100%

deiseltech239 :

Has a customer say I removed front MIDDLE lower section of a 2016 1500 during a transmission replacement and it flew off going down the road GET FKD

innameonly :

Can't afford the car and can't afford to fixi

Bryan Frederick :

Selling motor mounts on an LX platform for 7 something hours is diabolical and I love it. I sold a thermostat on a 3.0 wagoneer for 5.4 this last week 😈

utley64 :

let me guess the skin color

Luke :

Working on cars is shit. I get your getting paid more now but car people almost never have money to fix cars.

thedinkman2018 :

Oh there’s nothing better than firing terrible customers. They get big mad…

Randall Dorman :

On the other hand I once purchased a 17 Cruze from a dealer and paid 4500 plus finance costs for a warranty. It came with just enough free oil changes to get me to the end of the warranty. My next oil change was done at home 900 miles after warranty and they refused to fix 3 different oil leaks I found under the vehicle even though part of an oil change at a dealer is supposed to be an inspection

Steven Surico :

💯

Raiderstrongman124 :

this is why I am getting out of this industry It is a dumpster fire anymore people suck

pauldehaven76 :

😳😳😳

tomoya g :

your 100% correct...I tow..I know what your talking about bro.

1571 :

The usual suspects