@christianchanel: PLEASE START FILING REFUNDS WITH USPS 😭 once a package leaves the hands of a business it is USPS’ responsibility to deliver it to the CORRECT ADDRESS 😖 because of this, THEY are the responsibility party to refund you, not a small business owner like myself #browgel #rawessencebrowgel #eyebrowgel #brows #browshaping #browsonfleek #browsonpoint #eyebrowtutorial #eyebrow #eyebrows #SmallBusiness #eyebrowsonfleek #eyebrowshaping #eyebrowtint #eyebrowtutorial #tiktokshopcybermonday #tiktokshopblackfriday #septemberrestock
When you dispute the chargeback you can upload the document stating their proper claim is with the post office. I’ve won all my chargebacks
2025-09-11 11:06:34
517
baddd_brownskin :
You as the shipper should be able to file a claim with USPS as well
2025-09-13 13:46:18
193
Cierra Esq :
Chargebacks are single handedly the hardest thing to deal with in biz
2025-09-11 02:40:51
256
michibaddd :
I completely understand where you’re coming from but as someone that worked multiple positions with the post office, they’re not going to reimburse them what they paid unless you put insurance on the package.
2025-09-11 06:31:12
36
Tempest Jade🐆 :
Use UPS for shipping problem solved, I haven’t had any issues with UPS but USPS?? Horrible!
2025-09-11 08:33:45
120
shemadeucook :
The post office makes it very difficult to file a claim.
2025-09-11 18:14:06
80
𝐿𝒾𝓁𝒾 :
Unfortunately bank chargebacks are so quick and easy to do vs contacting usps and them opening up an investigation etc, will make it almost impossible for customers to do the right thing 😩
2025-09-11 05:18:49
23
lovelove9795 :
I tried usps and they took forever and never gave me a refund!
2025-09-12 15:47:27
54
user1891610252010 :
I had a piece of lost mail with money in it. Filed a claim with USPS and got it back. Took 3 months though. 😬
2025-09-11 04:54:17
8
Markitta G | Lifestyle Creator :
I’ve filed claims as the business owner with USPS, and received a check back.
2025-09-11 21:29:48
52
Real Rica B :
Why are you not using FedEx?
2025-09-11 11:07:49
15
Arianna Marie 💚 :
Say lessssssssssssssssssssssssssss
2025-09-11 02:01:46
9
Ros :
I pay my bank fees to cover these issues on my behalf. I’m not fighting with or waiting on USPS.
2025-09-11 06:40:33
49
self love 🫧 :
usps purposefully makes it hard for people to file with them. there's no transparency in their process and it is extremely unreliable. I feel as though the business can also file the loss with USPS and get paid back.
2025-09-12 22:07:30
58
_..aslam.._ :
If the delivery says “in/at mailbox” they cannot dispute that. They have to take it up with usps. So please dispute the charge back every time it is a delivery like this. Because it is impossible for it to be stolen
2025-09-11 23:33:51
5
nicki :
yess! my job uses USPS & UPS as 3rd party, and patients constantly call our company for their missing items. I ask the stores if they reached out to them and the answer is always no 🤦🏽♀️it’s literally the 3rd parties responsibility to get ppl their mail!!
2025-09-11 03:03:54
28
Anne :
Why would the customer go to the post office? You were the one who posted it to the customer. The customer comes to you then you go to the post office.
2025-09-13 01:52:09
11
Shelby Danielle :
Anytime ive had a package that was lost or mis delivered and filed a claim with the carrier nothing happens
2025-09-11 16:56:58
15
Jasmine :
Mind you a lot of times some of them are actually still getting the product
2025-09-15 11:00:35
3
vv :
As a small business can you have a policy saying you will not refund for lost or stolen packages?
2025-12-09 20:30:20
0
Ajturner090 :
You’re loosing money on your energy that you’ve expended
2025-11-08 22:02:12
0
MamanCafe :
question, as the business who shipped it can you not file a claim with USPS for the amounts that you are losing if the customer charges back their package with you?
2025-09-12 12:29:48
3
HairByDanni Atlanta 🍑 :
They know, they don’t care
2025-09-14 18:58:37
4
J :
I bet you would be saving money using ups or fedex
2025-09-12 18:31:29
4
Kiyastarrr :
I think it should be the businesses responsibility to file the claim with usps. When you ship an item you put insurance on the shipping not buyer.
2025-09-13 01:27:28
4
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