@paddygowerhasissues: Jetstar’s baggage scales are under scrutiny from some travellers. Karen O’Leary investigates on this week’s #PaddyGowerHasIssues. Stream now on ThreeNow, thanks to NZ On Air. #newzealand #nztiktok #aotearoa
Because the staff get paid for over weight bags they get bonuses for each passenger it’s corrupt
2025-09-16 08:56:56
325
tuibirrd :
Why is he speaking as if self weighing is rocket science 🙄
2025-09-16 14:19:28
879
ShoeiFlake :
they seriously blaming the customer for "self weighing"
2025-09-16 13:30:33
457
uncle kyall :
i had a run in aswell early this year. daughter went to nz by herself but i checked her in. about 1.5 kgs over do we took stuff out and i was gana take them home. we weighed it again and thought we sweet now. he moves the bag then all of a sudden we 2 kgs over again. i weighed it on the emirates scales 1st and i jnew we were touch and go but not 2kgs over after taking 1.5kgs out.
i had to pay $80 or they said they were gana give the flight to someone on standby. i flipped out but had to leave or my daughter was gana miss out on her league tournament. scam workers there. they get an incentive for this apparently
2025-09-16 13:10:49
19
usernameunknown :
I've been a victim of this scam.
2025-09-17 04:21:55
37
Denise :
scale stays the same. but sometimes people add extra stuffs. if you dont have the sticker on your carry on during check in process then yeap be prepared to be checked again lol
2025-09-16 16:03:06
6
Biwiz :
I had 1kg extra and they charged $70 for it!! Happy to pay but this was too much imo
2025-09-16 11:23:18
32
BLURosa :
TAKE A PIX AT THE FIRST SCALE ..and then when u get bag re weigh ...show them the photo 🤦🏽♀️🙄🤣
2025-09-16 18:37:40
70
Jamie Tj :
It’s true I use to work at the back n knew the front of house people,they have been scamming,I know one person who got fired for this exact reason 🫡🤦🏼♀
2025-09-17 22:58:09
3
Tulua :
At check-in, have people weigh all their bags and have them on their boarding pass... Before they enter the plane they can cross check from counter and at the gate. This will high-light if the customers are putting more items in or the scales are broken. If customers are putting items in than they check this as they have two scans operating near the gates...
2025-09-18 07:51:26
0
tbreakz_ :
They were charging you…not the bags
2025-09-17 01:30:10
2
Sonny M :
Airnz out of new plymouth always frustrates me, last time we had premium economy through to nrth qld aus and 2 suitcases (24kg and 16kg), she was going to make me repack (our allowance was 4 checked and 4 carry on), always have the issue flying out of there
2025-09-18 12:18:03
0
Steven Spear :
Trust of Jetstar = zero
2025-09-20 21:29:24
0
#DadiKul#Hot :
Weigh it at bag drop or counter, record it on the tag, done.
2025-11-08 06:59:32
0
HappyFeet :
Just last week flying from Auckland Domestic Airport with @Jetstar NZ i had the most foul experience with 4 different people.
I was told to pay 300 for a bag already purchased with my fare bundle...😫 worst experience nearly missing my flight because their servers wouldn't let me check in until I paid. I laid a complaint as i had all the proof of my baggage and yet I was treated rudely to pay or no flying and didnt even get service for another flight at later time... poor service, rude air hostesses. Try and charge me for something I already paid for. @Jetstar NZ Do better please 🙏
2025-10-26 02:31:38
0
Jollin Judith :
While traveling me and my boss were charged twice for our luggage.We paid tickets and on ticket with 20kg.even when we were less than,we were asked to pay for our luggage.Saying tickets were paid with 20kg but was charged for each Kilo of luggage again.
2025-09-17 04:12:17
0
losttoaugust :
So that’s all the investigation, you didn’t actually get them to check the bag to see if Jetstar are lying???
2025-09-16 08:57:59
25
Cloud9Wander :
take photos or a video of weighing the bag make sure they can see the locational of the scales too.
2026-09-10 16:59:14
0
Sonny M :
so checked and maintained as in calibrated?
2025-09-18 12:14:52
0
Taipari Koia :
thought bro was on about weighing him self
2025-09-17 18:22:14
3
ObiWanATokey :
Bloke couldn’t even get the right jacket fit, how can we trust his scales 💀
2025-09-18 01:18:31
0
Pumpkin Bradshaw :
Shoving crap in between gates
2026-06-29 01:13:33
0
Llort.101 :
They charged you extra cause yo huge
2025-09-18 17:03:11
0
hisamagain :
Modern day robbery
2026-07-02 09:49:33
0
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