Nelson
Region: KR
Monday 22 September 2025 18:28:37 GMT
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Deamane :
Feels kind of dystopian that we have to forcibly remind people to have empathy and remember that the service rep is a human being.
2025-09-23 02:22:42
4071
JayWalker1972 :
Cynical take: They’re AI generated and the companies are manipulating you.
2025-09-23 04:07:19
951
Ryan Lio217 :
when everyone starts doing that.. we are gonna get immune and our hearts will be hardened further. ;(
2025-09-25 16:33:33
0
C? :
I’ve worked in call centers for the better part of 2 decades and the answer is simple: empower your employees to hang up on abusive customers. Give them fair warning, that it’s not acceptable and if they keep going the conversation is not productive. Respect hs to go both ways.
2025-09-23 10:10:30
408
Call Me Mom Dad :
Photo of the little girl introducing her mother
2025-09-23 17:39:40
402
️ :
THAT'S SO CUTE I WOULD MELT
2025-09-22 18:37:19
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Carl_Rodgers :
I don’t think that would work in the US
2025-09-23 00:54:04
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kshoes🇨🇦 :
I did telephone banking for 8 years in canada 🇨🇦 Having a supportive company policy that we are happy to help you, but abuse will not be tolerated & the call will end… I think is the best policy.
2025-09-22 22:36:48
342
🎀 ambermarrrie 🎀 :
I don’t trust anyone who is rude to customer service
2025-09-23 01:31:42
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Aligator :
Can you imagine this as an angsty teen introducing their parent?
2025-09-23 00:11:38
124
shweeepee :
Americans would see that as a challenge.
2025-09-23 06:29:46
375
Secure The Bag Girl 🛍️💁♀️ :
what if you don't have kids? do you get a fake one, or a copy of your colleagues kid recording, and you just gotta pretend? kinda dystopian
2025-09-24 02:57:35
0
@bambamtamtam6_6 :
solved? now i hate call centers even more. and no soft voice can help with anger that a corporation is ripping you off constantly.
2025-09-23 11:23:18
2
marikoquyen :
What if they don’t have kids
2025-09-23 01:09:32
9
ptsche3 :
how about providing that service, people payd for?
2025-09-24 10:35:35
0
Victoria Li :
Having worked in customer service forever, this is brilliant
2025-09-22 20:02:12
689
Aleta :
In every good customer service training (at least in Europe) they teach you that customers are not always right and you have to tell them, and also that if they start screaming, 1st you give them warnings, and if they continue, you just end the call.
2025-09-24 14:57:03
5
Gaia’s Fading Whispers 🦋 :
When im mad at some company for some reason i always tell the customer service rep; “I am really mad about the situation i an in, but im not going to reflect it on you, i just want you to remember im mad. “ and thrn i calmly and respectfully have a conversation, my experience is that most issues get solved without needing to have any disrespect, works like a charm! 🍀👍💯
2025-09-25 07:30:12
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momo.pdf :
I would be crying explaining my problem if I hear that 😭
2025-09-22 21:32:27
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Candi :
lol that’s Ai and they’ve found another way to get ppl to confirm. 1 step closer to the north 🤣🤪
2025-09-23 06:41:47
2
Owl :
the customer service is the representetive for the company. if the company is not behaving as they should, scaming people, or making customers rights difficult, than you habe the right to be mad, no? the person in customer support chose to work for that company. i dont really understand the problem of them having to dwal with upset people. (obviously im not saying they should be insulted as an individual but yk... )where else can the customers voice their frustration?
2025-09-23 11:00:20
1
campfiresandchampagne :
I can’t understand people who are rude to customer service people. I make a point to be as polite as possible, and CS reps are often so pleasantly surprised that they just give me whatever I want. 😅 It’s easy to be nice, and being rude rarely pays off. 🤷🏻♀
2025-09-23 01:36:48
75
Kirimandala :
it is the best idea to humanize client service agents 🥺❤
2025-09-22 18:40:35
380
jilll_del :
This is absolutely brilliant! This humanizes the customer service reps and probably even calms down the clients that might be angry or upset with the service. It really puts everything into perspective in such a short amount of time! I love this concept!
2025-09-22 20:35:37
813
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