luketeera
Region: AU
Sunday 28 September 2025 05:17:23 GMT
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Micheal bootes :
If it’s not able to be used I’d say it’s a major fault.a dickey wire feeder that intamittently stops would be a minor as you can still use it.
2025-10-08 09:36:31
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Is_Cody :
bro its 12 months old it has to go for warranty unfortunate
2025-11-27 13:10:31
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Froffsie :
It’s just a faulty display, which is a minor fault, the thing didn’t burn to the ground so it will be repaired that is correct remedy for this situation.
2025-09-28 09:19:06
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Just a man with an ambition :
suppliers rules not Sydney Tools. they are told by the supplier all things must return to them for assessment before refunds are given. give the guys a break they dont make the rules.
2025-10-01 03:10:28
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obsidianblackbirdmc :
They also have a sign saying you pay the higher price if it scans more than shelf price, been overcharged many times
2025-09-28 20:47:51
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MadUnit AU :
sydney tools is really good with customer service bro.. they replaced a few things for us no questions. The australian consumer law covers items not lasting s reasonable time.. just under a year is not a reasonable time so legally they would do the right thing but they are allowed to repair it
2025-09-28 13:07:56
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Yeanahnahnahyea :
Your choice, you should be entitled to what ever you like, full refund or exchange/credit. It’s faulty no matter what. They have no comeback
2025-10-14 22:15:10
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Brendon Huybregts :
If the problem is not serious and can be fixed within a reasonable time, the supplier can choose to repair the product or replace it with an identical or similar item.
2025-09-29 13:07:56
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brianpowley :
Sydney tools are the worst to deal with
2025-09-29 03:15:43
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Perry Corn :
so long as they refund or offer and or replace it and discuss it with you and if they do the right thing it good
2025-09-28 12:40:41
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JZ :
We had a $1100 motherboard replaced on one of our welders. 2.5 years in on a 3yr warranty. All the others we had to pay for as they were 3+..
2025-09-28 11:09:29
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Don’t-Kickapoodleee101 :
Hahaha bronsen sent mie exact same welder away and it took over 7 months to find the feeding issue, I had to buy another in the mean time and now have two 😂
2025-10-03 07:20:27
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M :
we had alot of unimig welders in my buisness and they are good with warrenty but would not replace at all, always repair only
2025-09-28 10:54:32
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chopper :
Hi I went to a Melbourne store for a 18v skinless Bosch blue drill/driver hammer Drill gun. I didn’t buy. Got it at half price somewhere else. Bye the way have you got a receipt?
2025-09-28 10:29:47
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RiseoftheHound :
May not be a major fault could just be faulty board. They have the right to repair under warranty. You will find they will only do an immediate refund if it’s a cheap item and not worth repair.
2025-09-29 02:32:39
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L0z :
I’ve got the same one and it happened to me an internal fuse. They sent it away to get fixed. Took about seven weeks even though I needed it when it was getting fixed. I just copped it.
2025-10-03 23:25:12
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brycepenny :
Why are you removing comments ?? Your not entitled to a refund it’s a minor fault! The warranty is with the supplier not the seller
2025-09-28 22:29:29
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addz :
They’re no good with communication either, I ordered some stuff from them recently, wasn’t in stock, said it’d be 3 days, I called after a week, they said it was in and I’d get a call when it was unloaded, 3 weeks later I called again and they said it’s here, we called you! No they didn’t! Then got attitude when I picked it up..
2025-09-28 21:44:28
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cobbolog :
call consumer and find out your rights 👍
2025-09-28 15:11:08
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Darrin Murley :
refund start away
2025-09-28 18:24:08
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Buntà :
Mate stick to your guns , it sounds like everything you’ve done is ligit , the bast ards will try and con and wear you down , but hang in there they have to honour there purchase agreements
2025-09-29 03:15:32
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Yeanahnahnahyea :
@SydneyToolsAustralia shame job
2025-10-14 22:15:37
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